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May 2024 by Beth Bugner
They do not understand how to use their own billing system. The money comes out of your account, but 620 sends you emails for non payment and late fees. Not once by accident, but for 9 months. Then threatened to auction the contents of our unit. We are moving out ASAP. What a shame and an inconvenience all because they can’t properly do their job.
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March 2024 by E JO
The people in the front office DO NOT enter payments into their own system. This had caused so many unnecessary issues for me...
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March 2024 by Mike O'Malley
Noone answers the phone on a regular basis. I was there twice on a Friday during business hours and no one answered the front door...
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March 2024 by Paul “P Biddy” Biddy
Staff doesn't answer the phones during business hours. Apparently it's a free for all there.
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August 2023 by 3C Etching
We've rented a unit from 620 for a few years now, and earlier this year we obtained a second unit. They have always been great to rent from and if ever there are concerns they are quickly addressed by 620. I've been very happy with our spaces and they are extremely competitively rated.
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June 2022 by Pam Peters
After 8 years my lease was terminated so another tenant could have my space. No loyalty to existing tenants. Other tenants werent happy and said the Gowe women were out for the money only. Stacey called me one day accusing me of putting trash in another tenants dumpster. I told her i had my own Medina City trash service so that wasnt me. Her anseer was she guessed shed have to put up cameras to prove me innocent. The tenant's dumpster wasnt locked. Anyone who has had a dumpster knows you have to lock them if you dont want the public using them. Also a tenant who has a plow did the snow removal. He plowed even when unnecessary. It was nothing to get a $200-$300 plow bill per winter n months. In my opinion the landlord was getting a kickback. On a Sunday we went into our unit and there was water over about 1/4 of our unit. We had to call our handy man who brought his 30 ft ladder to shut the water off. We paid him. Next day 620 fixed the broken water line but never reimbursed us for paying our handyman. I can not recommend this company. Again no loyalty to tenants. One day you're in next day you're out. I was paying $1250 a month on time. I did ask for assistance to move out but Jim Gowe said no way. They expected me to pay full rent then bare the expense of a move. Not a good business plan. When JoAnns wanted me to move they gave me $85 000 to relocate my retail business in Hudson. Would not recommend.
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August 2019 by Sabrina Esieyae
It suits its purpose.
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April 2019 by Sabrina Gould
It suits its purpose.
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October 2018 by Pamela Sorochinsky
Living in an apartment I needed a small storage room for my seasonal decorations. Nice staff... very secure and the price is right. I would recommend.
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October 2017 by Mark Bugner
I was in a pinch to find a place to store a car I recently restored. I called in the morning and spoke with someone almost right away. Had my car in one of their storage units later that afternoon. The woman I spoke with was friendly and helpful. Gotta love when things are easy.
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September 2017 by C D
I checked pricing with several mini storage places in Medina and 620 had the best deals. Staff was super nice as well. Facilities were clean and security was good. I would recommend them.
