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May 2024 by Anna Hurt
Wonderful staff, care for residents, and activities for the whole family!!
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April 2024 by Elizabeth Scully
I have really enjoyed working with Governor's Village over the years. They have been extremely helpful and flexible when dealing with the needs of my population. Everyone has been so generous with their time, attitudes, and beaming positivity.
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April 2024 by Chris Weigel
Love being part of the Govenors Village Team, friendliest staff, quality care and open communication is what they excell in!!
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April 2024 by Samantha Clark
Stephanie and Gigi are always looking at ways to give their residence fun experiences and great programs to keep up with social engagement and fun. With trips to local concerts or events at their facility the residents can look forward to the activities available.
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September 2023 by Julie Gallagher
I looked everywhere to find a good place for my Mom who could no longer live in her home of 50 years. When I came to visit GV, every interaction with the staff and residents was pleasant. The food was delicious (that is more important than I realized at first) and the staff seems to really enjoy interacting with the residents. The studio room was big enough to fit all of Mom's most precious furniture to make it feel like home. There are lots of activities to keep her busy or she can rest in her room if she prefers. Many of the residents keep their doors open ready for visitors in the afternoon or walk the halls for exercise and stop to talk. This is a wonderful place! Mom is happily settled in. So far, so great!
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June 2023 by Tim Huth
It is never an easy decision to find the right place for your loved one. When my mother realized that should could no longer stay in her condo after my dad passed, as a family, her five children had to help her make that decision. After looking at several options, collectively we agreed without question that Governors Village was the place for our mom. We wanted there to be know doubt that she would love it before we brought her to see what we felt was the right fit for her. When she entered, the staff took her around to show her the options of rooms to pick out and let her know that she could bring whatever furniture and decorations brought her comfort. They showed her all of the special places both inside and outside the facility. She loved it! She could not believe how nice her room was but most of all, she immediately connected with the entire staff. They kept her busy playing games, or getting her haircut and manicure. She had her favorite place just outside her room that she liked to go when the weather was nice. We even celebrated her her birthday as a family during COVID on the large outside patio. My mom was always resistant to any place that wasn't her home. At some point during her stay, she had to be transferred to a skilled nursing facility which happened to be right next door. We discussed it with staff at Governors Village, they completed the appropriate paperwork and without any hassle mom was transferred. Her experiences there were much different then Governors Village, so she asked if she could just go home. Since we we hadn't sold her condo, we asked if she was referring to going back to her condo. She said no I want to go back to Governors Village to be with all of my friends. As the paramedic was wheeled her through the front doors, she was greeted by every employee she passed with a big "You're back Jackie! We missed you! She considered each and every one of them part of her family. Governors Village also become family for all of her children. I personally missed the staff so much after my mom passed that I continued to take the puppy that I brought to comfort my mom to all visit all of her friends; I missed them and I knew they missed the puppy. Recently, I retired from a yoga business that I owned and asked staff if I could voluntarily bring chair yoga to Governors Village to further deepen the community experience, have some fun, while learning ways to breathe, move, and feel fully alive. The answer was "absolutely". I so look forward to Monday morning chair yoga at Governors' Village with staff staff and resident friends! What an amazing place and group of people!
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June 2023 by Meagan Wagner
I am very impressed with Governor’s Village. As an outside vendor partnering with their team to care for their community, they are extremely pleasant and easy to work with. They have the friendliest staff I’ve ever met. I'm always greeted with a smile at the front desk, and everyone is so helpful. The nursing and office staff are very accommodating and always go above and beyond for their residents. This team works vigorously to ensure their residents are well taken care of and feel at home.
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March 2023 by Keisha Simmons
I used to work here everyone is very kind and respectful to all staff
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March 2022 by Leslie B.
Steadily declining care, lack of staff and high tolerance for poor employee and agency work ethic. Unkept promises. Lack of communication. Rising costs. Family members doing most of the work they are paying for.
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March 2022 by Candy C
Very clean and friendly place!! The staff is always helpful and hands on and residents are always welcoming
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March 2022 by Sharae Smith
Beautiful facility. Always clean and staff is very friendly and always professional. Staff always greet with a smile and treat everyone as family. I highly recommend this facility to anyone in need of extra love and care for your family member.
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March 2022 by Lala Conner
Great place to be would definitely recommend for any family to go to. The front office staff is so sweet and the aides are very helpful and nice! My mom loves it!
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March 2022 by Ca Co
Lovely lovely place the staff is very polite and friendly
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March 2021 by Laura Chernauskas
I'm the Memory Care Advisor at Arden Courts of Chagrin Falls. When a person calls me and their loved one would do better at a regular Assisted Living I would not hesitate to recommend Governors Village. It's a wonderful Assisted Living Community. It's family owned and operated so they get to know every resident like family. Jessica, the Marketing Director, is a great partner to have in this industry. She really cares about her residents.
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March 2021 by Kathleen Skerkoski
My mother has been a resident for 1.5 years and has had an overall good experience. During the pandemic, family & friends were able to visit in the beautiful outdoor courtyard & that helped keep the morale of the residents very high. The staff is very caring & supportive & the residents become such good friends with each other & with the staff. Everyone's concern for one another makes them all a family, especially during this stressful time.
