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March 2024 by Robert Holley
Robert took care of me. He honored a warranty even after the new company.
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March 2024 by Deanna Chisolm
They were soooooo nice and helpful ❤️?? I will return
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March 2024 by Donnie Beeman
Professional and courteous
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March 2024 by Tanya Shelton
I was very happy with the customer service I recieved. Go here. Free wifi and great service cnt top that.
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March 2024 by Bill Wilt
Quick service. Knowledgeable. Exceeded expectations
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March 2024 by Marcia Patton
The Customer Service here is Excellent!! They are very knowledgeable and have Great Deals !
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March 2024 by Jak Karv
This NTB was able to fix my wheels and get me new tires within a reasonable time. Joan, Mario, and Rob were all efficient with giving me updates and making sure I was taken care of.
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February 2024 by JaLisa Hatten
I live within walking distance, i drop my car off in the evening, and pick it up the next day. The staff are friendly and efficient.
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February 2024 by Charles Payton
Absolutely great experience at the Mayfield location I am running A1 no problems. Thanks guys!
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February 2024 by Amber Tate
Brought my suv in for a repair and the service was nothing short of amazing. Great customer service. Recommend and will return for more work
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December 2023 by Michael Dixon
From the moment I walked in and was greeted I felt good about the place. Joan was exceptionally polite, courteous and helpful! Mario diagnosed the problem with my tire and fixed in less than the time expected. He was very nice and articulate in explaining what wrong with my tire. I will definitely be back when needed!
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December 2023 by Shane Besselman
Went in to get a quick oil change, but ended up waiting 2 hours. I came in on time for my scheduled time but was not met with the same respect for my time. No updates except that they tried to get me to buy new cabin filter for $60. Just go somewhere else I promise it’s better than here.
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December 2023 by jeff Philippone
The only reason I put one star is because I can't put zero. I ordered 4 new pro series tires and they put on tires that cost the same. On top of that they put 2 different size tires. Only reason I found out is I took my car to the dealership to have my oil changed and other services they offer for free. And they found that ntb gave me 2 tires that were to big and caused 1400-1600 worth of damages. The back tire they put on was not seated properly because one of the studs were stripped so the lug nuts couldn't be properly put on so the tire was wobbly. One of the other studs was cross threaded and they couldn't get the tire off. The tires that were to big ate though the wheels well gards and exposed all my electric and windshield Reservoir and screwed up my ball bearings.
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November 2023 by Adam Pengal
They are very busy, but do their best to help. Had my car towed here due to a flat on a Saturday at noon during peak hours. Even though they were slammed and couldn’t promise anything, it was fixed in an hour. Nice group of compassionate and hard working people!
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October 2023 by Lauren Jabel
If I could rate 0 stars I would. This morning I stopped in knowing I had a nail in my tire and just needed it patched. The guy proceeded to tell me there was no nail and that I needed 4 all new tires because of my 4 wheel drive. I had him look up my account so he can see I’ve bought 1 or 2 tires at a time several times with that company. Giving him his chance to be honest, he kept preaching that I needed new tires and he highly recommended it. I even asked him to put my donut on there so I could feel safer when I drove but due to my “type” of car, Mercedes, he didn’t think it was even able to have a donut on there. In pure confusion, I then left and took my car elsewhere. Guess what, they instantly saw the very small nail and they patched my tire in FIVE MINUTES and I drove ALL day with no problems. I really don’t know if it was his lack of knowledge or ignorance or the ignorance he thought I had that made him act this way. I wouldn’t be surprised if this company is consistently scamming people.
