-
June 2024 by Kevin Pitz
What a place ! If you're into tech, this place is definitely worth the drive. It had a wow factor ! We had them build our sons computer. They were extremely fast and knowledgeable.
-
June 2024 by DDT destroyer
I love coming here for all my computer parts. The hour and thirty minute drive is well worth it.
-
June 2024 by K C
If you're a nerd, this is your home. It's the DIY store Home Depot for geeks! Lots of computer stuff and techie stuff from entire systems, gaming components, every type of part ever made, wires, canned air, paper, etc. All staff look like IT workers or gamers or tech enthusiasts, which are the best people, if not just a tad socially awkward.
-
June 2024 by Thomas Holmes
Great store for all of your power user needs. Nothing else like it in Cleveland area.
-
June 2024 by Carl Gustke
Excellent customer service on a malfunctioning laptop. Very happy with all their assistance.
-
June 2024 by Richard Roys
Got all I need to build my new PC, at the place I started my IT career a quarter-century ago fixing Win95 PCs.
-
June 2024 by Scott Trimmer
Generally a good experience. It can be a little annoying to be asked so often if you need help when you don't need it. But it is also very nice to have staff asking to help. It's very different from many businesses nowadays when it can be difficult to even find an employee. The employees generally know what they are talking about, but I had one time recently where I assumed the employee was correct about what ports a specific raspberry pi, and bought the part they assured me would work. It didn't, so I had to make another trip to return it. The return process was quick and smooth.
That one recent negative experience aside, the staff really does generally have useful knowledge and gives good advice. The variety of products is great! The pricing of products can vary a bit compared to Amazon pricing for the same product.
-
June 2024 by Lucas Sheets
Awesome store it's really nice to have a store like this near me so I can just drive to it and get parts for my pc instead of waiting 2-7 days for amazon to deliver the. Great store and Great service
-
June 2024 by JM Diaz
Very helpful
-
June 2024 by Russ Friend
One of my favorite stores anywhere. It's a place you could spend hours in just wandering around looking at all the amazing tech.
-
June 2024 by Jesse Lyon
Staff is courteous, knowledgeable, and will go above and beyond to make sure what you've asked for help on us either located, or all options are exhausted.
Store is clean and well organized.
Will be back!
-
June 2024 by Peter Maizitis
Tried ordering a 10 pack of MicroCenter 64 GB Flash Drives on Amazon ... sold by MicroCenter and shipped by Amazon. 1st attempt: "Undeliverable" ... cancelled ... never received my $43.19 refund.
I needed the Flash Drives so I tried ordering another 10 pack of MicroCenter 64 GB Flash Drives on Amazon ... sold by MicroCenter and shipped by Amazon. 2nd attempt: first Amazon says probably lost and then cancelled. Once again never received my $43.19 refund.
The 3rd attempt I finally got my Flash Drives but delivered in the original packing ... no padding, no protection.
Amazon customer service takes no responsibility and relays my refund requests to MicroCenter ... MicroCenter in turn told me to contact Amazon.
I reached out to MicroCenter on Facebook ... that was worthless.
MicroCenter owes me $86.38.
I tried calling the Mayfield Hts store ... can you believe it? No phone number!!! So I also sent in a BBB complaint they can deal with. May have to do chargebacks. And to think we almost bought an 86" TV from them! Buyer beware! The worst.
6-6-24 update ... I was on Amazon and tried to resolve the refund. The Amazon message was sent to Micro-center who told me to contact Amazon. I registered a BBB complaint for the 2 orders. Micro-center claims "we have been able to partner with Amazon in order to process both your refunds" Not from what I could see. You took credit for my efforts. For one your team claimed they processed a case though Amazon. But Amazon never contacted nor updated the status of my refund. The first refund was as a result of me finally getting a valid phone number through to Amazon customer service where the representative tried to issue 2 refunds. I only got one refund. I tried again calling and that 2nd representative was able to issue the 2nd refund. I asked her if she knew about this case that Amazon opened - she knew nothing about it. Did Micro-center actually get me the refunds ... not at all. It was as a result of me finding the correct phone number for Amazon customer service and resolving the refunds myself. Good grief quit taking credit for the customer's own efforts ... I saw no results from your "Amazon team"!
-
June 2024 by Jamie Janos
You better know what you want...tried to find a salesperson...only one who was giving a class on 3D printing Taking about his vast knowledge.
-
June 2024 by Charlie Metzger
if you are into computers or other tech this place is like toys r us when you were a kid. they have everything you could need, even obscure adapters and wires.
-
June 2024 by Bri Watt
The store itself feels like it's from the 70s, but don't let that fool you. They have an amazing selection of the newest and greatest in computers, especially for folks looking to build their own pc. The staff was very knowledgeable and helpful. They adapted to the different technology levels when talking to hard-core computer nerds to the folks just looking for new home computers. Definitely would recommend to anyone.
