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September 2024 by Ashley Kay
We love going to this location. It is always clean. They have great fresh produce and we always keep catching a Nice house Plants on sale.
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July 2024 by Karl Nour
It's 9:56 the place is pretty crowded. I stopped by to get some groceries. I was able to find what I needed. But I gave one star for the little amount of cashiers they have compared to the number of customers. I'm now in huge line in one of the food hallways. This is frustrating. You guys need to do something about that thanks
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June 2024 by Rachelle Watts
I went to the grocery store to cash in a lottery ticket, I was told that they couldn't cash the ticket because they no longer sell money orders. What does that have to do with the lottery? Every lottery retailer in Ohio is able to pay up to $599 per winning ticket. Because of this inconvenience I was forced to go to another retailer.
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March 2024 by Gina Calabrese
Today, 3/13/24, I was at the Marc's location in the Eastgate Shopping Center: 1:26 PM - 1:55 PM. I was looking for the glass tea kettles with the colored handles that I had purchased from Marc's in the Closeouts section however, I didn't find one today. I decided to purchase a pair of 0.99 reading glasses. When I walked up to the Customer Service desk to pay, I looked on my left-hand side because the store manager was standing there looking directly at me. As soon as I placed the eye glasses on the counter, he walked away towards his right-hand side / the back of the store.Was there something about me that he felt was suspicious?1st, I have been shopping at that Marc's since it opened.2nd, I don't drink, smoke, consume drugs, & I have never & would never steal. I have a lot of self-respect for myself so the behavior from the store manager isn't appreciated.Please let me know why it occurred.If it's because of individuals, (whom I am trying / like pulling teeth, to have investigated), it would make my life a lot easier if someone would come forward. (YouTube: GinaCalabrese5.54).I tried to submit this in "Contact Us" page for the location but it wouldn't "Submit."
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February 2024 by Cynthe Colegrove
Anything you are looking for you can find at Marc
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February 2024 by Linda L. Esau
Nothing to share.
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October 2023 by Julia P.
Hello Marc's Management,I would like to share my experience shopping at Marc's on East Gate Plaza in Mayfield Heights from yesterday October 19th 2023 between 4 to 4:50 pm.I was at the register #7 and cashier entered incorrect price for one of my items. I asked him to double check the price because it was on sale. He asked his supervisor to double check the price. She was on the phone with the meat department for at least 5 minutes but they did not even answer the phone. I was patiently waiting.Then, something strange happened. She and the guy cashier left the store saying nothing to me or the other cashiers. They were missing for 15-20 minutes. I was waiting, asking other cashiers where they were. Then, I saw them entering the store from the parking lot.I thought they were coming to the register but they went to the back of the store and were missing for another 10-15 more minutes. I was still waiting. Finally they came back. The cashier at the register #7 finished my transaction, I paid and left the store.Everything was recorded at cameras inside and outside the store. I have never been treated this way at Marc's at Golden Gate Plaza, Mayfield, OH. I been a customer there for 28 years!I wonder where they went, what took so long to check the price for one item? The supervisor and the cashier totally ignored me and just left the store and disappeared for 30 minutes. Also, upon checking the receipt, I noticed that incorrect price for $7.98 was never refunded and they actually charged me for it!
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October 2023 by Grant P.
I used to love this Marcs. I always knew that it was a bit dirty, cramped,loud, and filled with semi-rude employees but i disregarded that because i was able to get cheap food here. But within the past 3 months, my eyes have been opened completely. I had a job interview here and was given barely any instruction on where to meet the manager. When I asked the customer support employees where I should go, they got annoyed at me and gave me very vague instructions on where to go. I had to the back of the store and wait by the employee's only door for the manager. After waiting 10 minutes they finally came and had very little energy. She slowly guided me all the way across the long employees-only hall, which was filled with rotting produce or smashed fruit and damaged boxes of food. It looked like half of their products were damaged and in the employees-only area. Finally, I went in the managers office and did the normal interview stuff and left. I was kinda starting to realize how gross the store actually was after that. I didn't take the job but I did come back a few times to get food or drinks occasionally but my mind had become more aware and so I was able to look harder into everything to see how bad this store actually was. I realized that all the negativity I knew about was worse than I thought. Employees treat everyone like garbage,smells terrible inside,expired food (Typically juice),broken or opened containers of food, constant theft (watched a few people pocket some stuff but I didn't want to snitch), aisles are very narrow,floor looks disgusting and its filled with stains/cracks. My last straw with marcs was today. If I were to review this store before the experience I had today, my review would probably be 2.5-3 stars. Anyways today I walk inside in search of energy drinks. I navigate through the narrow aisles and go to where they keep "Rip-It energy fuel". I could barely tell the price of everything. On the container it said the price but under some of them the tag was different. But most of the tags were missing or damaged and you could barely read them. I finally decided to just grab 2 and wait in line. it took forever to finally be rung up. After she said my total this is what happened. I handed her spare change and there was maybe 2 quarters. I KNOW THIS IS A BIG INCONVENIENCE BUT IT WAS ALL I HAD BECAUSE I DONT MAKE ALOT OF MONEY. The mean cashier looked at me and sad "Are you serious right now???" and got very pissed but still counted the change. I quietly apologized and tried to explain that it was all I had but she didn't answer me. Finally she counted it all and then threw my receipt at me barely even trying to hand it over. I get that being given spare change sucks but seriously that was super rude. Screw whoever was working in register 3 at 12:40 today!!!
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October 2023 by Vibhor Agarwal
long wait time only for people with hours to shop
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October 2023 by Volodymyr Kryvenko (Veter60)
Low prices, good quality, everything is simple and convenient
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October 2023 by Jeff Jazbec
Nice store for being a older location, clean and well stocked
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October 2023 by Michael Monreal
Great to get almost at great prices
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October 2023 by Eric Brown
Cashier Anngela D was rude.
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October 2023 by Dmitriy Y
This is one of the better Marc's locations.
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September 2023 by Truth “X” Teller
This locaton of Marcs is by far one of the 1st of many that I can say is my favorite, I have experienced disappointment last week and then today, I don't know if the problem is new management or ownership but the shelf in the front close to the register with plants is a MESS, succulents are being drown in water, plants not placed in the proper section based on prices so when you take one to the register the price is higher than whats on the shelf or has a different price altogether which isn't on the shelf at all. Mars seems to be going downhill, I asked to speak to a manager he said he was the manager, I asked for his name he didnt want to give it. This makes me feel like regular employees are answering the phones pretending to be the lead person because the guy had an attitude, young folks don't seem to be mature enough to be in supervisory positions nor management, they say disrespectful comments, I let it go, someone else might take things to the extreme because the disrespect is real. Folks are on posters that say missing. No matter who you are or where you work, don't be disrespectful and don't be rude. Folks working jobs they don't even want yet they took it. I probably wont return to Marcs, it's no longer the wonder that it used to be, I will also say I bought for soups for 3.97, Dan Dee Cheese curls, shrimp , popcorn and two hot tamale candies and that came upto $38.00.... I am now resorting to growing my own fruits and vegetables. Corporate greed is ridiculous
