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July 2024 by Myrna Neal
Pricey but nice, durable fun clothes.
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July 2024 by Lawrence Butler
My wife had the worst customer service experience of her life here. They were the only customers and the staff was beyond rude and extremely unhelpful
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January 2024 by Cassandra Fulton
Didn't have what I was looking for, but they had a good sale. Store always clean, staff is very helpful and pleasant.
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December 2023 by Connie Pyles
Friendly and helpful staff and very patient too!
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October 2022 by Yvonne Robinson
Good experience, great service, will be back again.
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September 2022 by Verna Darby
The customer service was horrible. The store closes at 7pm. I arrived at 6:48pm and the door was locked. I was picking up a package and wanted to get something for 50% off for picking up my package. The worker was rude. She they was short staff and had to prepare to close. It was 2 people working in the store. I will find another Lane Bryant to go to.
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September 2022 by Verna D Darby
The customer service was horrible. The store closes at 7pm. I arrived at 6:48pm and the door was locked. I was picking up a package and wanted to get something for 50% off for picking up my package. The worker was rude. She they was short staff and had to prepare to close. It was 2 people working in the store. I will find another Lane Bryant to go to.
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August 2022 by Kimberly Domiano
Store had 3 customers, I was there doing a secret shop for the store. I'm normally greeted at my Beachwood location, but not here! No one said Hello, no one asked if I needed assistance. I browsed the store for 10mins before I looked for help with a fitting room. Employee had me wait 5 mins before getting me a room, she was putting items away. She never gave me her name or told me she would assist if I needed a larger/small item while I was trying on clothing. When purchasing an item I was not asked if I found everything ok, nothing! Just asked for my #, gave me my total. HORRIBLE EMPLOYEES that day. Take the extra time and shop the Chagrin, Beachwood location. The employees are great there.
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August 2022 by Synde Mwakipunda
Like the staff.
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May 2022 by Dorie Ferreri
Great! My sales associate was super helpful!!
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December 2021 by michelle gil
Very organized. Was greeted right when I walked in. She was attentive ro what I was looking for, sent me to dressing room and kept suggesting sizes and styles in pants. Was not pressured just appreciated the recommendations she gave to me.
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December 2021 by Donna Curry
They ladies are very helpful..just want a better selection of clothes..
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October 2021 by vanessa alston
Loved Lane Brayant!!! My favorite clothing store. Friendly and willing to help sales associates.
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October 2021 by Sheryl Lassiter
Clothes for Big Ladies. We want to look good too
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October 2021 by Mary Rogers
My experience at Lane Bryant was awesome as usual. The sales lady was very nice, she was friendly and very professional. She offered to help me find what I was looking for. They didn't have my size in the store so she ordered it for me. She was very helpful.
