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September 2024 by Joshua Pope
Eddie, was very kind and professional. Top 2 in best dressed in the office. Eddie is also very personable. Miranda was able to get us a lower rate for the car we were financing then our pre-approved great.
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September 2024 by Adrian Davis
Hey this place is amazing my bro Eddie helped me with this whole process of getting me a new/used car he was very helpful I had a great experience, Eddie was great with explaining vehicle things because I didn't know nothing he was amazing very friendly and helpful thanks Eddie...
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September 2024 by Alona Porat
Had a great experience as usual! This is my third lease with the help of Bobby Bray. Always helpful and attentive. Making sure the client experience is always exceptional. Highly recommend you go check them out for your car needs and ask for Bobby!
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September 2024 by Drew Kazdin
brian and the ganley team made my leasing experience so easy. highly recommend coming here if you need a car
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August 2024 by scott mcpherson
Bought a used 21 Jeep Grand Cherokee, The staff is incredible! They answered every question I had, thank you Eddie Oracio, and Everyone that help make this affordable and possible
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August 2024 by Vincent Chiera
Worked with Eddie on a new titan. I called 5 other dealers and he was the only one out of the 5 that got me over the goal line with the truck and deal I wanted. He took my internet sales lead serious and we got things done over the phone! Eddie is great. And so is this dealer.
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August 2024 by Allie Anderson
I worked with Eddie oracio he was excellent so nice to work with EVERYBODY GO TO HIM NOW
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August 2024 by Linda Stane
Have had issues every time I have gone to this location. Most recently they lost my boyfriends keys when repairing his car. If you have another location you can go to even if it’s a lil further it might be worth it. The service guys at the desk aren’t very friendly but everyone else as far as the sales staff and administration is very nice ( only reason for the two stars)
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August 2024 by ME R
Hello, my future car buying friends!
If you are looking to buy a car, look no further! March yourself into Ken Ganley Nissan and ask for STEVEN HOHS! I promise, you will be met by one of the most kind and respectful human in the car business!
I had been browsing Nissan USA to find a Certified Pre-owned 2020 Nissan Maxima SL and I found it at Ken Ganley. When I called, I was fortunate enough to be connected with Steven. Steven was so nice and patience with all of my questions and sent me pics of every inch of the car. Did I mention I live in Dallas, Texas? Yep! An out of state purchase, and it went flawlessly. The whole process took some time, but he made sure to stay in contact with me almost every single day - giving me updates a long the way to make sure I felt involved and safe throughout the process. Once we wrapped up the finance part, Steven even set up the transport for me. I didn't have to do a thing. Before I knew it, my car was on the truck and heading to Dallas! The transport company got my car here safely and on the day it was promised. The car is in immaculate condition and drives like a dream!
I'm telling you, this guy is an incredible human being! I have bought a lot of cars in my days and I have never been met with such kindness, and honesty.
Thank you for treating me with dignity and respect throughout the entire process, Steven. You are going to far in life with how you treat your people.
Nissan, give this guy a promotion!
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August 2024 by Margo Desatnik
Made an appointment for an oil change and tire rotation. I out in there that I would be waiting. When I got there they told me I would be waiting for 4 hours because they were short staffed. I get that but then I should have been told before I showed up that there would be that long of a wait. When I told him I couldn't wait, I asked for my key fob back. I was told it was in my car. I had to park on a side street. When I went back to my car they had the window rolled down with my fob sitting right on the console. Very disappointed. This was my second time bringing it in forcservice. The first time I went, the gentleman ( the same one) acted like I was stupid and informed me that I should have my oil changed every 5000 miles. Well the first time I had my oil changed I was out of town and they didn't put a sticker on my window. Ganley didn't put one on either. I will not be back to get any kind of service.
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August 2024 by Tony Alexander
I returned a leased Frontier to this location on Tuesday with Bobby. No issues. Great experience. I was considering a Rogue to purchase. I attempted to return our leased Murano this morning and was told they don't accept lease turn ins from other Nissan dealerships. I was literally told on Tuesday that they do. And I did it! Nissan of Streetsboro and Nissan of Mentor confirmed that leases can be turned in to any Nissan dealership. These guys at Ganley in Mayfield were not willing to their job today. And as a result, I'm purchasing from Classic in Mentor. Great job guys! Mayfield Nissan gave me the line, "it's against our policy." Lazy move on your part today. And costly.
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August 2024 by Alexandria Gross
Steven was a great help today! Me and my husband left very satisfied. He was very efficient and helped us get a car we needed and fit us best. We appreciate the customer service. Would highly recommend!
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July 2024 by Karen Black
Great customer service!
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June 2024 by evan spirk
Friendly service team that went above and beyond
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June 2024 by Derpsama Wrath
I came for a routine oil change, i have many times in the past. The service i received was poor, and i was told my car was waiting out front for me when it was finished but i ended up walking all the way around the building to find it. And they bent my license plate.
