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“Ever since the new maintenance guy they have hired yards are cleaned trash is always picked up he is extremely kind to the tenants and gets to the problem pretty quickly even after he's off work just wanted to say thank you for finally hiring someone that cares about the facility he cleans up the yards so there isn't dog poo everywhere ect thanks Rick your doing great really helps to know if something is broken you'll get to it with a smile ?”
“I’m a resident here and my toilet and shower was not working back to back. James the maintenance man came out both times and fixed both my issues. He went above and beyond and replaced the items that were messing up so I wouldn’t have any issues in the future. He was really nice and thorough and explained everything perfectly! He’s definitely amazing at his job. I really enjoy living here at Willoughby Hills Towers!”
“I love my place at Solon park apartments, so peaceful, safe, friendly makes me feel like home without any worries. I definitely recommend this place to live in.”
“Hi Vantage team,
Thanks for addressing hot water problem on weekend! I know it is not easy to fix the problem for a whole building. The hot water runs very well in my apartment.”
“Building 4! Just want to shout out Eugene for always being so kind and helpful. He addresses all maintenance issues and concerns immediately; he's always so polite and friendly to everyone. Thanks Eugene!”
“I’ve lived here for 11 years and I really like it. The staff is nice and helpful (Dee, Norma, Angela and Daniel are very attentive to my needs. Maintenance is good too!”
“Nice appartment. Nice office and maintenence staff who were polite, professional, prompt and helpful. Good neighbors. All around Nice quiet community and a great place to live. The upkeep of the grounds was excellent. I'd recommend dover to anyone. They really try hard to give the tenant a good experience.”
“.........UPDATE DEPOSIT WAS RETURNED I'm giving them 2 stars until my security deposit is return. I moved out on January 31,23 and have yet to receive my deposit.i spoke to lady in the office (seems to not care about my concern about my deposit) said they have 45 days to return a deposit.state of ohio says 30days. If I don't receive my deposit by march 8,24 I will be filing a claim with the court.”
“That's one of my part-time jobs W/ my client it's fair, I'm not going to say it's the bom!! cause it's not,,it's a low income building, I believe. & When I arrived there in the morning it is a small amount of people that hang out in the parking lot & outside of the building. When you park in the parking lot it is uneven it's like a downhill extremely wopsided ground,, so if you're visiting someone there be ready to climb a hill be ready to pull up or down the hill exercising your legs will really be tired, if you're not used to walking.”
“Chantia was an excellent assistant in walking through the different units, very well mannered and knowledgeable about the complex. I won’t move unless she moves me!! Thank you so much ✨”
“This whole process has had me very worried and confused at every turn. Thankfully I was able to get help from the great staff at Highland Woods Towers & Gardens who really helped make it easy to navigate through the storm of questions I had and worries. Very satisfied with the help I received and will be recommending them to all my friends and family.”
“Idk what these people talking about but the staff are friendly and make sure that whatever is going on in your unit is fixed great prices and everything the maintenance ppl need more appreciation”
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“I'm leaving a review for the West building at Gates Mill Place. I just wanted to say that Ms. Anita Williams, the resident service representative, is the best! She's always smiling and has a bright attitude. My son is a resident at the building going on 3 years and every time I visit she's so pleasant. I asked her why there isn't any soft music playing in the lobby, because it seems like it would brighten the area to match her energy. She said it wasn't allowed. I don't know, but from all of the work that she does in the building I think that would be nice. It's just a suggestion but either way I think. K & D knows how to pick the the right people. Thanks”