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February 2024 by Katie McMillin
Highly recommend for financial needs (including tax preparation). The employees & owner go above and beyond to help and provide excellent service. All employees seem to have good financial experience and customer service skill.
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October 2023 by Anna Barnes
Judy Brooks assisted my husband and I with our very first tax amendment. She came in just for us, and we left with more than just a receipt. Judy was very knowledgeable, and we left with a friendship in the short one hour appointment. I HIGHLY recommend Jackson Hewitt, specifically completing your taxes with Judy Brooks! Customers for life- here.
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April 2023 by Philip Bunge
Pathetic business that I wouldn’t recommend to absolutely anyone. There’s plenty of other tax services in person nearby or numerous online, any one of which are a better option than dealing with JH for any length of time. The people working here should not be allowed anywhere near a customer service environment, they were completely unhelpful and rude. One of the employees inside was loudly talking about how she wanted to die because of someone’s tax return. Save the headache and use H&R Block.
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April 2023 by Pamela Easler
I was in and out in under 30 minutes.Tina was quick and very nice.I will go back next year.
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April 2023 by Jay Johnson
I have used Jackson Hewitt for 20+ years because of the great customer service. Milton Jeffries in the Augusta office is one of the best. The guy is amazing.
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April 2023 by Terrie Miller
Excellent, efficient, accurate and friendly service from Anitha Montgomery.
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March 2023 by Chris Maulucci
Getting taxes done well can be a stressful experience, but with the right help, it can also be a positive one. I highly recommend the tax services I used this year, as they provided clear guidance, helpful suggestions, and a thorough and accurate filing. Thanks to Anitha Montgomery’s expertise and personal touches, I was able to breeze through tax season with peace of mind.
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March 2023 by Juanita Pauken
Very in-depth . Our person knew much more than we could have about taxes
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March 2023 by Taylor Rankin
Tina was amazing & found us thousands on our return that we had missed when preparing our own!She guided us on what forms we were missing and was patient while we logged into accounts to find and upload them.
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March 2023 by Debbie Haag
I go to Jackson Hewitt every year because that's where Miss Montgomery is and she is the best and always gets us our best refund
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April 2022 by Tricey Lewis
Judy brooks is such an amazing woman. She did a few people taxes that I have sent to her as well as mine . She also got us what was owed to us. She is very reliable, fast, and have great prices . Her customer service skills are a 10/10 . Go visit anyone of her locations or employees and you won’t be disappointed. Her staff is very well trained . I took the extra drive for THE BEST SERVICE, and that’s exactly what we all received . ❤️? thanks Judy
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April 2022 by Doug Ayer
Horrible interaction! Would be a zero star if that was possible. Showed up on time for our appt. Opened the door for a woman coming out, I said "hi, are you coming out?" She replied, "well, yeah." I replied, ""OK, have a great day!" She stated with a tone, "well I guess you're here to see me" as she was walking away. We stood in the foyer a bit dumbfounded..."did we hear her correctly?"She came back in, and walked past us. I asked "are you our tax preparer?" She said rudely, "well, I'm one of them" as she was still walking away. I said, "are you the one doing our taxes?" She stopped, turned around looked at us and said "yes, I am." At this point her nasty attitude, vibe and overall unprofessional stance was enough. We told her "no, thank you, we will reschedule." She replied with, "what you mean you don't me to do your taxes?" Again I said "no thank you, have a nice day and we walked out". We were floored. No one was in the office, it wasn't busy. Clearly she wasn't prepared for her 12pm appointment. Still processing the incredibly rude behavior. Super disappointed. We without a doubt will NOT be rescheduling at this location!
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April 2022 by Maria Saunders
Mrs. Anita was so amazing. She listened to our stories and was so patient with us. She explained so many things to us that we didn't even know prior to us getting our taxes done by her. She deserves a million stars, but since I can't give her that, 5 will have to do :)
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February 2022 by OJ Ivey
Excellent professional service, as always. I had the honor of having my 2021 returns prepared my Ms Anitha Montgomery, Maumee, Ohio office. She has been my tax preparer for over 10 yrs and her knowledge of all the tax structures, and protocols, ensure that one's taxes are done comprehensively, and correctly. My undying thanks to her and Jackson Hewitt, as well.OJ Ivey
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February 2022 by Carolann Dominique
I would definitely recommend coming to Jackson Hewitt if you have your taxes done by someone other than yourself. Anitha was amazing, she was patient, and extremely helpful. I ran into some issues during the process and she walked me through everything and took her time with me.
