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December 2023 by Heidi Buck
Harms has been a fantastic company to do business with over the years. Their installers are professional, kind, and tidy. Ive been helped by a woman the last few times and I fail to remember her name, but she also was helpful and kind. I needed a particular kind of carpet and she took her time to make sure I understood what she was explaining. You won't be disappointed!
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September 2023 by Shirley Ellis
Installers were professional and engaging. The process was made possible because of the exceptional partnership of Allie who assisted me with difficult decisions. She certainly is a great asset to the Harms products. Thanks for all of your help and the quality and services you provide as well the beautiful selection of products!
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July 2023 by Evonne Lacumsky
Very large selection and friendly, knowledgeable staff who even stayed late to help me. If you are in the market for any type of flooring, this place is a must see.
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February 2023 by Tina Rodgers
We had Harms lay carpet in our new home and they were FABULOUS! We've had carpet laid by other companies before, and never again! Their customer service is top notch and their installers are awesome. Thanks for such a great experience!
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January 2023 by Marc Young
As much as I would like to give the review 1 star, the flooring itself is beautiful and the installers were great to work with. The office aspect is where all the trouble lies. From the get-go, it took numerous calls to get everything accomplished at each step. If I would've gotten a call back on the final issue of the quote vs actual costs, I would've given it five stars, but here we are. After the job was complete, I was never given a final bill and just told that whatever was financed based on the quote, I should just start paying when that bill arrives. (The first payment was due before the floor was even installed.) I asked twice about getting a final bill of services and each time I was told that it would be coming and it was never received.At issue is a large charge for plywood that was not needed by the installers, but I couldn’t get anyone to confirm the charges since I didn’t get a final bill. I brought this up during my final call I made to my salesperson and they still didn’t have an update at that point, but said they would get a final bill sent out. I’ve worked with a large number of contractors in the past at previous homes, including several roofers and they always send a final bill. This was the first time where I’ve not received a final bill and even four months later, it still upsets me thinking that someone at Harms thinks this is an okay practice.
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October 2022 by Debbi Moore
Their customer service was awesome! Monica assisted me with choosing the perfect carpeting for my parents’ home. Marcus and team came out and did an exceptional job installing it! They did four rooms and a hallway. They were punctual, fast, very courteous, and it looks perfect!! I highly recommend Harms Carpet One Floor and Home!!!
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October 2022 by Brenda Walters
I had replaced carpeting in two separate rooms by two different flooring stores. Hands down Harmes provided the superior product as well as quality installation! The carpet layers took great care to protect the walls and trim boards as well as create clean neat edges. With the other companies I had to touch up paint several places and the edges at the transition strip are fraying. I can not say enough about this company. They were over the top fabulous!
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August 2022 by E. Henry
Excellent experience and quality installation! I love the carpet we chose for our second floor and stairway! Monica was so kind and helpful. She worked with me at a distance while I was moving from North Carolina to Ohio to help me pick out the right carpet for our needs, style, and budget. I am so pleased with what we ended up getting! Monica had to work within a tight time-frame (because we wanted the carpet installed before we moved into our new house) and she made it all happen! We were referred to Harms by local friends who also had great experiences with them. I now will refer others to Harms. I plan to use them again in the future as we continue to update our spaces!
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July 2022 by Karen McCall
We recently had carpet installed in our living room ,stairs hallway and in our family room. The staff at Harms were all very helpful from Carrie to the measures and the people behind the desk. Our installers Shilo and Zack did a fantastic job laying the carpet and upholstering the steps.
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June 2022 by Dave Dewulf
Worked with Monica she did a excellent job. The installers were a father and son team they also did a excellent job. Would definitely recommend!
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April 2022 by Anthony Wilson
We priced out two local places, and the customer service and experience at Harms sold us on our carpet job. They were also flexible with us on price since we had a very strict budget, which we really appreciated and the installation went incredibly smoothly. Very happy with our purchase.
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March 2022 by Ben Remer
My wife and I have always had the best Experience when using Harms! The showroom is beautiful with many different options to choose from. The sales staff is really great and patient. The installation crews are very good at what they do. Very neat, clean, and perfect installations. We replaced the carpet in our living room, hallway, and stairs at first. We have been a return customer for our kitchen & bathroom COREtech laminate flooring that looks as good as work and way more durable! Up next is our bedrooms, I'll be in touch.
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March 2022 by Ashley Skowron
As an interior designer I work with a lot of different companies and Harms is by far one of my favorite places to shop with clients. Tons of product on hand and very knowledgeable staff. I can always find what I’m looking for and if I can’t they always go above and beyond to help source what is needed. I also love the ability for them to be turn-key and install products or they also offer cash and carry which is convenient for all types of projects. Highly recommend checking them out!
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March 2022 by Pamela Hepburn
We had Harms replace our carpet and install LVT in the living room dining room and kitchen areas. The price was competitive, they stayed in touch regarding material availability during the supply chain issues last fall and the installers were professional. We are happy with our new floors and recommend Harms.
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March 2022 by Jill S
I have used Harms several times for different flooring projects (e.g., hardwood, tile, carpet, etc.) The customer service is top notch. Their expertise is amazing and so helpful in picking out the perfect flooring. The installers were professional and friendly. I will continue using Harms for all of my flooring and tile needs.
