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October 2024 by Laura Hala Blanco
I took my old Dyson in for cleaning, but decided a new vacuum was needed. CJ was great and helped me choose the best vacuum for my family including our 7 pets! He even showed me how to use the new vacuum and it's capabilities. I highly recommend Great Lakes vacuum.
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August 2024 by Kent Yarger
Big ripe off. They charge a service fee for Warranty work. Bissell told us to go pick up the sweeper and take it over to Maumee Sweeper Center.
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July 2024 by Josh Greeder
Unprofessional , be aware.
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February 2023 by Reine Holbrook
The store, the owner and workers and the customer service was amazing. I was greeted right away and was shown vacuums that were in line with the specifics I wanted. They also registered the warranty for me, which was nice and carried the vacuum out to my car! That's my 5 stars. My 4 stars is the actual vacuum. I've used it for 2 solid weeks now and already had to change the bag. The owner said I'dhave to change it maybe every 2 - 3 months. I also think it lacks suction big time, and it's annoying it doesn't vacuum up bigger crumbs or debris. It just pushes them around so I'm constantly using the hose. I looked at my receipt to see about maybe returning it, but you only have 14 days it said. So, I guess I'm stuck with it. I wonder if I'm having issues because I bought the floor model. Who knows.
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February 2023 by Richard Nolte
Best service ever. High end quality inventory.
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February 2023 by Rick Kwapich
As a former employee who quit, wasnt paid my final paycheck owner is a fast talker who pushes expensive vacuums on people who aren't able to afford them. Would suggest ordering online from Amazon.
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February 2023 by Kimberlee Keiser
Great service and very friendly staff. Jay always takes pride in his work and the service he provides. Very reasonable prices. I would highly recommend them for all vacuum needs and service!
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November 2022 by phyllis tharp
Zack was extremely helpful, very knowledgeable. I would definitely return to Great Lakes.
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November 2022 by Heyam Orra
Friendly and informative customer service from Rick!
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November 2022 by Juliet Chatos
Thanks Ryan and Noah for my new purchase
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November 2022 by Rebecca Legare
Buying a Dyson V7 cordless vacuum. It's sooo easy to use for ppl, like me, who hates vacuuming?
Light and efficient.
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November 2022 by daniel clarkston
Great place to go for a Vacuum!!! Great customer service and very helpful. Talk to Ryan Wikstrom
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August 2022 by Dustin Tompkins
Ryan was great!!! Helpful and insightful, very thorough knowledge of each vacuum and helped us find the perfect one for our needs!
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August 2022 by Cheryl Carlson
Jacob was awesome, got a Sebo k3 cannister (thumbs up :)
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July 2022 by Donisha Jones
Ryan and Noah were extremely helpful! Definitely excited for our purchase! Thanks guys
