Victra in Massillon, OH, is a trusted Verizon Authorized Retailer dedicated to providing a positive experience for its customers. The store offers a wide selection of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the knowledgeable and friendly staff, with employees like Alissa and Zach often praised for their helpfulness, personal approach, and willingness to go the extra mile. Many mention how staff members, especially Ki’me, efficiently resolve technical issues and save customers money. Even near closing time, the staff remains cheerful and attentive, ensuring questions are answered and needs are met. Customers value the store’s honest and approachable service, making it their go-to place for future wireless needs. Overall, Victra combines trustworthy advice, a welcoming atmosphere, and a focus on connecting technology to life, making it a favorite destination for wireless services in the area.
Tre was fabulous. That was the best experience I’ve ever had at Verizon. He was so sweet and patient and he was funny. I loved it. He was working with like six people at one time and his multitasking was impressive. Amazing worker.
March 2024
Alissa is the most helpful service rep I've ever dealt with. She worked tirelessly on resolving our issue.
February 2024
Had to change carriers and Alissa made my switch so simple for me. Good employees are hard to come by these days! Thanks Alissa for all your knowledge
