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October 2024 by brandon m
Pharmacy is the most unorganized pharmacy of any Giant Eagle around. Never gets their truck. Always tells you incorrect wait times. It’s 7 o clock and she tells me it’ll be a half hour wait. I go in at 7:30 she says it’ll be another half hour before it’s ready. Another half hour? YOU CLOSE AT 8. Complete waste of my day. Avoid at all costs.
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July 2024 by Rod McGlynchey
I think the pharmacy is great. They always help me if they think I'm not getting the lowest price. And I think that all the employees there like their job. That's what I think
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October 2023 by AUOffroad
I had spoke to a pharmacist about getting a specific brand of medication. She had informed me that it would not be an issue and she could order it when the prescription was available. Today, I call and talk to the guy pharmacist and was spoken too in a very nonprofessional way. Find a different location and demand respect and courtesy.
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October 2023 by Dale Estep
Great service.
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August 2023 by Connie
I love giant eagle pharmacy,everyone is always so nice and helpful, I would recommend this pharmacy to everyone
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March 2023 by Brayden Oravetz
The technicians employed here all hate their job. Fix the problem - don’t be the problem. Or find a different line of work.
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February 2023 by Lydia O.
Technicians working for the pharmacy are less than helpful. Horrible attitudes, I thought I was having a conversation with my teenage daughter - not a pharmacy technician.
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February 2023 by Lind Hild
They helpful and always answer questions.
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January 2023 by Diane Garcia
I called to inquire about returning 4 SEALED bottles of pills that cost me approximately $100.00. This was for my dog who died yesterday and I can no longer use them. So policy is they will not allow returns on any prescriptions regardless if sealed or not. But that's not the sad part. The sad part is the cold response I received from the pharmacy technician. I did not hear, "I'm sorry for the loss of your dog". No sympathy whatsoever. I am in tears speaking to a medical professional who apparently could care less.
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December 2022 by Contumelious -
I have never had a bad experience at Giant Eagle Massillon Pharmacy. The staff is kind and helpful. Even when i am confused and unsure how things work, they explain it and help me understand. I have never had a mix-up or wrong medication. Occasionally a med is not in stock and I have to wait a day to get it. I can't imagine a better pharmacy. Customer for 8 years now.
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March 2022 by Brenda Wagner Cantor
my marble cake was not marble it was white.
cake was yummy
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December 2021 by Erfan Ahmed
I have been using GE pharmacy for a year or more and find them to be excellent. I visited this pharmacy for my booster shot and the staff were really good and very accomodating.
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July 2021 by Barb Betts
It’s been an on going battle to get my scripts set up to auto fill with a text message when it’s needed. The drive thru attended tells me one thing the people on the phone tell me another. ALL assuring me it’s been handled. Yet here I am A YEAR later. And can not get a simple text message a service they offer. I didn’t come up with! No one seems to understand how it works there. Which in turn simply confuses the customer. Highly disappointed in that aspect of the pharmacy!! Not sure why it’s so difficult. Again THEY offer the service!
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May 2021 by Chickee
On May 25, 2021, my husband called over 5 different pharmacies for his newly prescribed medication and only Giant Eagle pharmacies had it. When we called this location they were about to close but the ladies at the pharmacy were kind enough to wait for us and didn't rush explaining how to take the medication. They even apologize for our insurance not covering the meds. We were very pleased with their service.
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March 2021 by Jodi Evans
Sooo. They just refused to let me pay for my groceries unless I pulled my mask all the way over my nose. Supervisor and security were brought into it. I told them I have copd..cant breathe w my nose covered. They insisted I cant have my groceries unless I comply with store policy that the mask be worn properly. Told em keep your groceries..you lost my patronage as well. This is America right???
