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July 2024 by Hailey Vilenica
After all of the Rite Aids closed in this area, this CVS was swamped with new patients and were still very kind and sweet. Especially the lead pharmacist Anna. Thank you!
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June 2024 by Theresa F
The PHARMACY sucks, besides being rude, someone has very sticky fingers. I have been shorted on 4 separate occasions now. Once a script was shorted by 30 pills. Of course they denied their count being off....so 2 me that sounds like the thief very well could be the manager in the PHARMACY.
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June 2024 by Kathy harper
The manager was so helpful, cheerful and friendly at the Massillon CVS that I will definitely shop there again!
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April 2024 by Craig Bragg
This the worst pharmacy! I called in my meds life saving meds was told they would be ready on the 19th it's now the 21 and they have nothing but excuses and I have no meds! This isn't the first time but it will be the last! Thisplacenerds to close!
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April 2024 by Kirk Spuhler
Waited a half hour+ for ammoxacillin for my daughter.
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November 2023 by Sunny L.
I spoke with a pharmacist and management have them in a chokehold. It's ridiculous. Patience is EVERYTHING!!! Give them grace.
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September 2023 by Raider Kitty
It's always a pleasure coming to the Massillon CVS the staff are friendly and helpful plus it's a total bonus when you get unexpected CVS bucks!!! ? it's like Christmas LOL
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July 2023 by Ted Woolums
Absolutely poor customer service.
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July 2023 by Adam Ault
Great deals friendly staff always neat an tidy inside an out
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July 2023 by Wanda Mack
Lovely nice people
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July 2023 by Dimitri Herouvis
Pharmacy dept. is a disaster.
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July 2023 by Cynthia DeLoach
After having a surgical procedure, a prescription was called in at 2:30p and they couldn’t even get it done by 9pm closing. Utterly ridiculous. Someone needs pain meds and they can’t even get them to them in a timely manner. I hate this CVS with a passion.
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July 2023 by Tiffany D
Hate this pharmacy with a passion. Prescriptions are never ready. Even when your doctor sends them in for you. It takes days. Employees work in slow motion and are rude, you have to wait in line a hour because no one even knowledges you that you’re standing in line. You can’t go thru the drive thru like a normal pharmacy. Why? Who knows. When you could go thru, the line was a mile long. Signs on the drive thru window saying you have to go inside to pick up. During the pandemic, I understood, short staffed….but now? Come on. Such a inconvenience, especially if you’re not feeling well. Have to go inside and spread your germs everywhere, I guess….you don’t get notified about your prescriptions anymore on the app, They never answer the pharmacy phone. They’re rude af,….if someone happens to answer, usually though, the phone just rings and rings. I switched pharmacies it’s so much better there. I actually don’t mind getting a prescription filled. But this place is awful, and I won’t be back. I used to like coming here, lately I would dread having to pull in to CVS it’s such a hassle and a headache. Good riddance. The other reviews says it all!
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July 2023 by Jayme Kammer
If there was a way to put -5 this pharmacy is absolutely horrible. Every time I fill scripts they are never ready and if you call you are lucky to speak to someone without waiting anywhere from a half hr to a hr. Absolutely unacceptable time to switch pharmacies
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July 2023 by Mama Bear
After having a surgical procedure, a prescription was called in at 2:30p and they couldn’t even get it done by 9pm closing. Utterly ridiculous. Someone needs pain meds and they can’t even get them to them in a timely manner. I hate this CVS with a passion.