Auto Parts in Massillon, OH

“I will never go to another collision auto body shop than Stancato ever again! The costumer service here and just all around kindness of the employees is OUTSTANDING! This business is for the people and provide the very best service possible each and every time! They are extremely knowledgeable and amazing at explaining everything to you! I specifically want to point out that Larry and Mark are two of my absolute favorite employees to work with they are always soooooo very kind and personable making it an enjoyable experience when dealing with a not so enjoyable situation! I can’t say enough great things about this place! As stated previously I will always use them over anyone else and continue to refer people here!”

“Southside Customs is a very efficient and professional collision repair company. Their prompt service and attention to detail is excellent. Their shop is so clean that you can eat off the floor and they are professional and courteous. I give them five stars plus.”

“Customer service is awesome. Super friendly and helpful. I’ve had a push mower a generator and chainsaw serviced. Fair pricing and great mechanics. Five stars all day long.”

“Scott has been a friend of mine for many, many years. I also knew his family pretty well. Scott is one heck of a painter in any media. Just like his father, Don, he can custom paint like nobody's business, a real artist with a paint gun. Scott is semi-retired, so his son, Max, has assumed the role of managing the business. He's got one heck of a layout there with scads of room & all the goodies. Scott, Max & all the employees I've met are super friendly. I can't imagine anyone leaving unhappy.”

“Love love love autozone. I didn’t catch the guys name but he was so sweet to help me get my headlight bulbs in to my car. Due to oriellys telling me otherwise that they couldn’t do it. So I went to autozone the guy didn’t hesitate to help me at all!!! Thank you to you sir keep up the awesome work that you do!!!?”

“Told the staff what I wanted and he walked ke through all of it. Suggested products to help me out, however, he didn't make it seem like I was being forced to buy them. The prices aren't bad for quality products.”

“Bud went completely out of his way to try and help me fix a fuse issue. Including coming outside and testing his own knowledge. He issued me a refund without question after failing to help me resolve my issue. Highly recommend this place!!! Thank you again!!!!”

“Our battery went dead. I stopped there at 8:30 on Sunday evening. Polite worker took care of everything. Replaced the battery quickly and got me on my way. Thanks”

“Very good place to shop. I’ve bought some lights and other small things for my Redfire Metallic 2000 Pontiac Grand Prix GT. Very friendly. Competitive prices. Helpful staff.”

“Very very helpful! Greeted me as soon as I walked in the door and helped me right away. Very knowledgeable and willing to help with anything I needed! Will be back there again”

“Holly was perfect. I was considering getting a new vehicle and she helped me select the right one and feel confident I was making the right choice. She was very personable and guided me through the car buying process with expertise.”

“I'VE HAD NOTHING BUT THE MOST PROFESSIONAL AND KNOWLEDGEABLE SERVICE THAT ANYONE COULD ASK FOR . JAY M. IS A SPECIAL GUY WHO ONLY LOVES TO MAKE PEOPLE HAPPY AND DOES IT CONSISTANTLY WHEN I'M IN NEED. THANKS TO BESSLER'S FOR HAVING GREAT SERVICE AND A GREAT SALESMAN.”

“They were very busy when I came in on 9-16, yet every single person went above and beyond to take care of me. I needed tires they didnt have( they offered to order) and a gentleman was off to the side making calls to make sure I had what I needed TODAY, because I am due to leave to go out of town and couldn't wait for tires. Hooked me up on windshield wipers too. Thank you Wal-Mart automotive center.Service: Auto maintenance”

“I purchased my 2020 Everlasting Silver Telluride from Waikem Kia, located in Massillon, Ohio. If this experience had not occurred, I personally would have a hard time believing it if someone had told it to me. My experience is almost like the script of commercial or a promotional short film. This was the single greatest experience I have ever had during the purchase of ANYTHING in my entire life. First, the initial encounter I had with the dealership during my cold call was with a young man by the name of Josh Tracy. He was not involved in the sale of the vehicle, but he was gracious enough to answer most of the question we had and let the Wayne and Jeff Ross that we were interested in a vehicle. This was Friday March 6, 2020 and even more impressive, AFTER HOURS. I informed Josh that we had an out of town soccer trip and we would not be home for a few days by email but that the appropriate party could call us while we were away. I had no idea I would be getting my credit checked at half time a soccer game but the persistence of Wayne Ross made it happen. I received an email from Craig Waikem at 2:35pm March 7, 2020 thanking me for prequalification. After out soccer trip was over and we traveled back home we began to make arrangements to travel to Ohio. Did I fail to mention I was in Texas? Wayne Ross was so helpful in this endeavor he was action as a de facto travel agent. He made suggestions about flight times and destinations, about hotel arrangements, rental car locations and anything else you could think of. He even volunteered to pick me up from the airport. I thought he was kidding. I eventually settled on a flight, from Houston, that would make into Cleveland at 1:35am local time and just like Wayne said, he was there to get me...at 1:35am local time. I was most impressed that anyone would do this for a customer!! My first inclination was whether this guy had a life. My first impression was that this guy's life is doing great work. He drove me to my hotel, picked me up and took me to the dealership from the hotel the next morning and handed me off to his brother Jeff Ross, who was equally impressive. Jeff took time out of his day to drive me to and from the bank, we talked about our kids, family and life in general. Before we talked about the vehicle, I felt I had known both Ross brothers all my life. They were very generous and authentic. I was comfortable enough with them to let them share their disdain for my beloved Dallas Cowboys without yelling out how many rings we have in Big "D" in response. Once the business was handled and Jeff handed me the keys, he then began to orientate me on the Telluride. He was very informative and knowledgeable about all of its features. He made sure I knew where every gadget was but informed me as time went on, I would continue to be impressed with the things I would later discover about the vehicle. He answered every question I could come up with and did not leave my side until I was comfortable. Jeff, Wayne and Josh, also knew that I was about to drive 20 hours back to Houston. After Jeff explained everything, Josh, whom I later found out was Jeff's son, came out to congratulate me on my purchase and wish me safe travels. I drove out of the lot at about 12:21pm local time in Massillon, OH, headed to Texas. During my trip, Jeff and Wayne called me several to check on my progress and my wellbeing. I also called them several times and they answered question after question with no hesitation or impatience. Because of them, this entire process changed the standard I will have for any other large purchases I will ever make. This is how this process should be for everyone. The other salespersons I have dealt with in any other area should be asked to attend the Wayne and Jeff Ross/Josh Tracy school of how to deal with a customer. They made it easier to purchase my 2020 Telluride than my local dealers. I would do it all over again if I had to. I will also others I know to make the same decision I did. I even got to take pictures of the Football Hall of Fame. Thank”