“Very helpful. I stopped by with a low tire pressure on a tire. The guy found a nail, and directed me to a place to get new tires. He filled up my tire with air, and I was on my way. I appreciated the quick service, and the honest information . Friendly guy.”
“They did a pre purchase inspection on a vehicle for me while I was out of town. Took pictures and sent a document with everything they checked and test drove it. They did miss two things that are wrong with it. That being one of the electronic seats does not lean all the way back up and stops early. The other being the push to start button is missing. These are excusable as it would require complete knowledge of the vehicle to know the ignition can be turned with the key but also uses a push to start button on the ignition that pops off to use the key if needed. Fantastic communication, speed, and work.”
9AM - 6PM
11359 Mosteller Rd, Sharonville“I have a lowered Mazda MX-5 and was having no luck finding a shop that could properly align the car … finally got a recommendation from another shop to bring it here and they were right! Got the car back today and it finally has the handling I have been looking for … it now handles like it’s on rails. Can highly recommend this shop if you have aftermarket suspension for alignment or installation.”
“I made an online appointment that, for some reason, didn't get into their system. It was for a wheel balancing check as I noticed some steering wheel shimmy. The gentleman at the front desk assured me that they would get me taken care of. He gave me an approximate time and shaved an hour off it! Excellent service, I asked him how it checked out, and my suspicion was confirmed. I highly recommend this location.”
“Wow! I mean seriously - these guys truly care about two things. Customer delight, and of course, tire care. Visited them earlier today for a tire that was losing air constantly every week. Within 30 mins I was in & out with the issue fixed. Not only that, they took care of it all for $0! They wanted me return to them for my other tire care needs in the future, which I'm 100% sure I will. Expect to encounter a humble, polite & professional team when you visit this branch! They have me for life.”
“Blown away with the customer service at rix . Have never experienced anything like it . They’re quick , thorough , and communicate clearly - without being pushy . Free overall look at your car with oil change - they send ya pics and videos of everything . Quote you and make sure you approve before doing a job , thank you guys !”