-
January 2024 by Madison Merilan
Never plan to use this location again. I was in from out of town using my business account, asked employee for some tape to better secure my box as my family didn’t have decent tape and I was concerned it would open in transit. He immediate became short with me and patronized me when I politely said I could simply take it to another location that I was familiar with who had provided tape on a previous occasion. He snapped that he would secure it with tape. So I went ahead and left the box to ship. Box arrived and NO tape was added! Luckily the cheap tape I had used held together, but barely. Recommend going to another location for more courteous, friendly service.
-
December 2023 by Jon Everett
Mike, your associate, was very busy as he was by himself on this morning. He stayed very professional and courteous to every customer while I was waiting. He was very helpful with my shipments. I would highly recommend this UPS Store to anyone. I actually have a UPS Store much closer but prefer this store over it because of their level of service .
-
November 2023 by Kevin Lynch
The man that helped me was friendly, professional and extremely knowledgeable.There is plenty of parking also.
-
October 2023 by Brian Snell
The store I go to has the friendliest associates. They are efficient and so personable.
-
August 2023 by Cengiz Can
What a great team! I had always a fantastic experience at this UPS Store. The staff was incredibly friendly and helpful, making the shipping process a breeze. The store was clean and well-organized, creating a welcoming atmosphere. Their efficient service and attention to detail impressed me. I'll definitely be returning for future needs and recommend Mason/Kings Mills UPS Store to everyone!Tim, Mike and Mark; thank you for your kindness and smile.
-
August 2023 by Marygrace Ashdown
They are very accepting of Amazon orders and very kind! Easy to work with and patient if you have returns or want to ship something.
-
April 2023 by J White
We use their services for several years. The most professional and friendly experience every time.
-
January 2023 by Chris D.
I've been a customer of this location for almost 3 years now. Tim and his team always take care of the things I need to keep my small business going. Can't say enough good about them.
-
January 2023 by Amanda Jecklin
Great staff and always a pleasant experience!!!
-
January 2023 by Stephanie M.
used them to send a gift to RI. they were very quick, friendly, and helpful! would definitely go back if I have a shipping or printing need
-
December 2022 by Amy B.
The employees don't seem to know what they're doing sometimes. Not sure if it's lack of staff, training, or something else. One employee is particularly sexist towards women. The current manager, I believe his name was Mark, was very understanding and helpful! I just wish the rest of the staff had better customer service skills.
-
October 2022 by Rashmi M.
Highly unprofessional. I had an appointment at 2 PM and when I called them, I was told to reschedule my appointment as the store manager is on a planned leave. No issues with planned leave but it is responsibility of the store manager to atleast let me know about the situation.
-
May 2022 by Beth Andrews
The best UPS store around. Helpful, friendly, efficient service always!
-
March 2022 by Cindy Bell
They are always helpful with so many things for my business.
-
January 2022 by Karthick Prabhu
The elder staff works in this place is bit rude other wise friendly and fast place to go
