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December 2023 by Anna Smith
Jeff Adams is knowledgeable and easy to work with. What I appreciated the most was how he kept me in the loop throughout the entire loan process. It made everything so much smoother and stress-free.
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November 2023 by Laura Barnes
We had an amazing experience with Jeff Adams from Royal United Mortgage. He was very thorough, worked hard to get us what we needed with our refinance, and was there to help every step of the way. Highly recommend him and this company!
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November 2023 by Alicia Gabriel
Jeff was absolutely WONDERFUL! He represents the company very well and all that it stands for. He made the refinance process EASY! NO STRESS! I highly recommend him!!!! U won't regret it!
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October 2023 by Sue Kite
Kristy Storm and Jen Adler were extremely helpful with all my needs and made sure my loan went through in a timely manner. I would refer them to everyone.
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September 2023 by Paul Shirley
Outstanding personal attention. Took care of details, answered all questions. Very much a pleasure to work with. I would recommend his services to anyone.
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September 2023 by Deborah Altenbach
Excellence at doing his job very thorough explains everything in detail
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September 2023 by Joel Kilyk
Not a good company made promises and did not keep them .ask me for paperwork took time to find all for nothing what a waste of my time. They talked a good story but no results
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August 2023 by Susana Garcia
It has been a pleasure to work with Jeff Adams and the team. He graciously and patiently answer all the questions I had. Never felt rushed to sign a document without having all my questions answered. He worked diligently to make the process smooth to achieve the goal of having my loan application approved.
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August 2023 by S Savoury
Do not use this company. I applied for a refi/1st mortgage and the original loan quoted was for 200k, I was looking to pay off some debt and do a renovation to my property before the sale. I sent them all documents they asked for within 24 hours and paid for an appraisal ($500) which came in higher than expected. Then they told me they may have to lower my loan amount due to DTI which I said was fine and asked for an updated quote, option 2 was that if I got a co-signer I could potentially get the 200k. I sent them information for my co-signer and then also asked for a new loan quote for just myself in case the co-signer fell through. That was over three weeks ago and all now I haven't heard anything back. When I emailed their VP I got a text message from the loan officer Hayden saying that more information was needed from my co-signer! I responded that I would like to see loan options for just myself and didn't get a response. The loan officer seemed more interested when they thought I could get a higher loan and ghosted me after. I have been contacting these people since the appraisal and have heard nothing. I am now out $500 and a ding to my credit.
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July 2023 by PRONTO INC
JEFF ADAMS AND JASON SCHEWE WAS SO POLITE AND HELPFUL TO US FOR REFINANCING OUR HOME. VERY KNOWLEDGEABLE ABOUT CREDIT AND WHAT TO LOOK FOR THANK YOU ROYAL UNITED FOR GREAT CUSTOMER SERVICE REPS.
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July 2023 by Toni Barnes
Jeff Adams has gone over and above with his customer service. He has always answered anything needed to get this loan processed. Day and night he was at are calls. His personality is above and beyond. He deserves more than a five star. Give that Man a big raise, he is well deserving of it. I hope you have more Agents like him, for your business will really flourish. I know, i had a business of my own. THANK YOU, JEFF ADAMS..
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July 2023 by Jennifer Norman
I would give Jeff Adam’s 100 stars! I can’t express how grateful I am for his help in getting a mortgage for a construction project. He thought outside the box and was able to get it done when all the other big banks had told me no. He was so helpful, communicative, and made sure I understood every step of the process. He was genuinely interested in my project and seeing it through to the end. You can tell he really likes his job, and he’s very good at it.
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July 2023 by Sandra Grayson
Jeff was GREAT!! He was patient, considerate and very pleasant to work with. He answered all of my questions and explained everything. He went above and beyond anything I could have hoped for. Consider yourself blessed if you have the privilege of working with him!!
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July 2023 by Nancy Thomas
From the first call with Kayla to the final call from Jeff, the process was quick and easy. Options were reviewed; goals were discussed. And, the process was clearly explained with lots of room for questions and concerns as we worked together to provide the best product.
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May 2023 by Dave Melde
Jeff Adams was very professional, friendly, and helpful. He was available anytime we needed him, I would highly recommend him.
