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September 2024 by Edward Alaniz g
Excellent business to go get your service done for your car. Hard working employees that dedicate themselves to the job. Go get your oil change in just 10 minutes.
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September 2024 by Rebecca Hartman
Staff was very informative and friendly!
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August 2024 by annie fike
Fast friendly service! Always a pleasant experience at the Mason Ohio Oil Expreess!
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August 2024 by Christopher Bennett
*** SCAM ALERT *** I am a 12 year customer who will no longer be coming to your shop after two poor experiences in the past six months. I went in April to get my oil changed and was told that they were sold out of my oil and I needed to pay for a more expensive oil. This had never happened before in my 12 years of going there so I just figured it was bad luck. I went back today for an Oil change. I pulled in and three young men started talking to me about my oil options without even asking my car mileage. The 1st guy said “you need this oil and you cannot get the previous oil you had”. That oil was way more expensive (I should not need this as I am still under 100,000 miles). The 2nd guy said “you could get your old oil, but it will void all warranties” Which does not make sense because my car is too old to have warranties. The 3rd guy said you can do the old oil one more time, but you will have to do the expensive oil going forward”. Inconsistent information is a major red flag and comes off as being oversold/ripped iff. I feel that I am being taken advantage of By the employees to spend more money on oil that I do not need. I hope everyone who reads this chooses to have their car serviced somewhere else.
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August 2024 by Michelle Swartz
The service I received was prompt and the staff was very friendly. They got me in and out!
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August 2024 by Rachel Ramos
I’ve been coming here for years and ALWAYS a great experience. The men are professional, FAST, and thorough with their care of my automobile. Highly recommend!
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August 2024 by Kirk Montgomery
Great Job and quick quality service, explained everything clearly as well.
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July 2024 by James Gruenwald
Quick service. Very congenial service techs. Wanted to do tire rotation but was told it wasn't needed at this time.
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July 2024 by Ruth Strunk
Service was great and they work very quickly. I admitted to extra things and was giving a price up front
I think the prices were to high,but I realize they don't make the prices, that comes from further up
But where I went there are many new choices. So perhaps the company should consider lowering prices to get more customers. Just a thought
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July 2024 by Melissa Johnson
To preface: I have never had a bad experience at Oil Express until yesterday. I recently bought a new car that comes with free oil changes and I'm thankful I won't have to be back at this location for a while.
The guy felt very shame-y and mansplainey to me. In the past I have had great service, and no one has ever told me I waited too long. He said I had waited too long and it felt like he was calling me an idiot. My car tells me when I'm at a certain percent of oil life, which Honda (that I drive) recommends at 15 percent. Have I gotten it at 10%? Sure have. This time I knew it was close to time, and went the day my15% message turned on. He told me my oil was low and dirty and I was ruining my car, he told me I needed to go off mileage and not percent (which at previous appointments here I was told I can go 7-8k on synthetic oil, and not to worry too much, and to do what my car tells me-- talk about whiplash). It felt like he was trying to take advantage by upselling other products of a "dumb girl" instead of being kind and informative.
All in all I do like this location, but I wont be back for a few years, and if I do I'm making sure my husband takes it because I don't want to deal with this kind of thing again.
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July 2024 by Karen Burke
On point quick, friendly and precise service.
Thanks guys!
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July 2024 by PASTOR ROBERT CAW
Made it very easy professional and friendly
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July 2024 by Chris Hollenbeck
The employees at Oil Express always do a great job explaining the processes, checking on other vehicle items outside the normal oil change. Highly recommend...in-and-out in about 10-15 minutes.
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July 2024 by Teal Taylor
Been coming there for years, always great service and friendly.
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June 2024 by Davronbek Akramov
Fast and friendly
