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August 2024 by Shelley Tobin
Great customer service, low pressure sales. Highly recommend Sherry Hughes and Ashley Furniture for your furniture needs!
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August 2024 by Melissa Moore
Stopped in 8/4/24 to look at furniture. Was greeted upon entry. Wasnt expecting to buy a new furniture set, but the staff at the store was friendly and helpful ensuring all needs were met. When I checked out to pay, the manager worked hard to give the most months for financing on the Ashley cc which was great. Was also gifted the option to select a gift after purchase based on the amount of $ spent. This was a nice gesture. Delivery updates were seemless and I was updated throughout the process. The delivery men were friendly and quick. Was overall a great experience. Anyone looking for furniture, I would say definitely check out Ashley in Mason. They currently have great deals going on because they are relocating :).
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August 2024 by Jenny Schehr
The staff was very friendly and helpful. We received our furniture 2 days ago and it really doesn't fit in our house.we are in the process of returning to find a more appropriate fit for us..nothing at all wrong with the furniture it just sent for us
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August 2024 by Jacque Pierce
Curtis was awesome and full of information for all our questions. We came in for dining chairs but left with 2 sofas, 2 swivel rockers and 2 ottomans. Lol
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August 2024 by Jake Moore
So nice! Mrs.Amil helped us find our new couch and 3 tables! There is a free gift when you buy something from them. So we got a free new Ring doorbell! 10/10 would recommend!
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August 2024 by Patty Glandorf
Summer was very helpful and informative and patient while we decided on our purchase. Thank you Summer!
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August 2024 by Jerry Glandorf
Summer was very knowledgeable, polite and helpful - super experience !
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August 2024 by Lisa Towner
Jordan was so helpful.
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August 2024 by David Smith
Daisy made our first experience buying couches easy. She was respectful of our time and explained the entire process from buying to having the furniture delivered. Everything arrived on time and in great condition.
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July 2024 by Kelby Bittman
Curtis Fairbanks helped us with finding a new chair. You couldn’t ask for a nicer, more professional guy! He helped us find exactly what we were looking for, got us the best price, and got us set up with delivery. Thanks Curtis!
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July 2024 by Taylor Burden
Sherry and Liz were awesome! We really appreciate all you did for us!
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July 2024 by Addison playz
very helpful and great at making sales. tons of deals and willing to bargain the price. Sherry Hughes does a great job at helping you.
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July 2024 by Sara Speh
Daisy and Elizabeth are awesome. They have went over and beyond to get a mattress to me, they held the mattress until my bed frame was delivered.. which was a good month or more. Daisy connected with me and said, “no problem.”
I received my Stearns and Foster yesterday and the delivery was great. The deliverer said he could put it on the bed but I really needed a low profile boxspring. I reached out to Daisy and she was on vacation but responded and said , “ I will reach out to my GM ( Elizabeth), and Eliza found one for me and it was delivered the next day.
This is true customer care at its best!! I recommend this store, the people and delivery people.
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July 2024 by Melissa Woolum
Buyer beware! I purchased an as is floor model. A piece from that floor model was missing from the delivery. I was directed to work with the store to address. I left a voicemail for the store, no response. Went to the store and was told it was an honest mistake and that they would contact the delivery warehouse and make sure the missing piece was delivered in the follow up delivery. It is now going on a week with no resolution in sight. Would not recommend anyone giving their business to this company.
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July 2024 by Rob A
Amal was a great sales person! No pressure and easy going. She found exactly what’s we were searching for. Elizabeth, the store manager was also awesome to deal with! Thanks!
