-
December 2023 by Marcia Pemberton
American Maids did a very thorough job cleaning our home from top to bottom. Essie and Calvin pride themselves in customer service and small business excellence. They have prepared our home for our upcoming showings as we are downsizing. We will most definitely be calling them back in the future. Very easy to work with and just genuinely hardworking, friendly good people. I would highly recommend them to anyone.
-
September 2023 by Jackie Bird
Hannah did a wonderful job cleaning today in my friends house and did especially thorough job of the much needed bathroom and kitchen . She was efficient and friendly . Hope she can return !
-
September 2023 by Miriam
I called American Maids to come over and do a deep clean before our baby was born in July. Essie called me, came over, and gave me a reasonable estimate for a deep clean. From the moment her and her crew arrived, they had a mission to get our house spotless! Essie did an amazing job making sure our kitchen was sparkling clean! The rest of the house was immaculate and looked amazing! I couldn’t have asked for a better deep clean and can’t wait for them to come over again!! Thank you American Maids for showing us what a beautiful house we have!
-
August 2023 by Amy Pyrz
Great service! I was able to order same day service. The ladies were prompt and did a fantastic job. The quote matched the actual time needed for a good, deep cleaning and the price was consistent. Excellent company!
-
July 2023 by Kari Davis
Essie and her team are great. I’ve utilized American Maids cleaning service more than a dozen times and have always been satisfied. I’ve had one unfavorable experience, and without my asking or request, Essie came back the following day to completely re-clean my home.I highly recommend American Maids cleaning services and highly recommend Essie as a business owner.
-
July 2023 by Kari D.
Essie and her team are wonderful. I've always been impressed by how clean they make every inch of my house. I have a golden retriever and I watch dogs often, so dog hair and the dog "smell" are always a concerns of mine. American Maids are able to tackle all that hair and leave my house smelling AND looking clean. I've recommended American Maids to my brother and two friends--each person has utilized American Maids services and have been very pleased!
-
July 2023 by Melissa Zara
American Maids came to clean for us today and our house is SPOTLESS! I have not ever seen it this clean. I had the date wrong in my head (was totally my fault) and when I called to ask if they were coming this morning they were able to accommodate me and swap days. I really appreciate the flexibility and excellent customer service, especially since it can be so difficult to pick up all of our kids toys ahead of the cleaning and our dog was scheduled to be at the vet today. We also had more time needed than expected, and they sent two additional people to help out to ensure we got the cleaning we expected and close to our quote.I would definitely recommend American Maids!
-
July 2023 by Pulak Sahu
On the day of scheduled cleaning, the cleaners did not show up and I was waiting there without being able to reach the phone number that kept going to voicemail. Finally the cleaners showed up ~2 hours late. When I finally got hold of the lady on phone she said they are here only for 2 hours max. Anything more than 2 hours is extra, any appliances are extra and even threatened me that the cleaners will leave immediately if I didn't agree. Nowhere before had they said anything about 2 hours or extra charges. I had no option because it was the last day of my lease. Finally I was charged ~320 which was worse than letting the apartment keep my deposit.The actual cleaning didn't Matter because I was threatened by the rude lady and my entire day wasted waiting for the cleaners. Use this company at your own risk.Ms rude lady on the phone needs to understand that you need to use basic courtesy while talking to customers.Edit - I called 2 times on the day before just to confirm the exact time and date of the appointment. I even got automated text message with scheduled date and time.In today's day and age, these scam businesses just manage online reviews to get innocent vulnerable customers.
-
June 2023 by Pulak S.
On the day of scheduled cleaning, the cleaners did not show up and I was waiting there without being able to reach the phone number that kept going to voicemail. Finally the cleaners showed up ~2 hours late. When I finally got hold of the lady on phone she said they are here only for 2 hours max. Anything more than 2 hours is extra, any appliances are extra and even threatened me that the cleaners will leave immediately if I didn't agree. Nowhere before had they said anything about 2 hours or extra charges. I had no option because it was the last day of my lease. Finally I was charged ~320 which was worse than letting the apartment keep my deposit. The actual cleaning didn't Matter because I was threatened by the rude lady and my entire day wasted waiting for the cleaners. Use this company at your own risk. Ms rude lady on the phone needs to understand that you need to use basic courtesy while talking to customers. Edit - I called 2 times on the day before just to confirm the exact time and date of the appointment. I even got automated text message with scheduled date and time. In today's day and age, these scam businesses just manage online reviews to get innocent vulnerable customers.
-
June 2023 by Rachel Wiemken
So incredibly pleased with the work done & gave me such a peace of mind moving!
-
June 2023 by Lynn H
We just began using American Maids and are very happy with the service. The first visit was a deep clean and they certainly did that. The second visit was their regular every other week cleaning and the house looked great.Essie and her staff are very responsive and polite.Services: Standard cleaning
-
May 2023 by Buckeye F ever
Amazing service..Highly recommended. Essie is great..very helpful and professionalServices: Drapes & curtain cleaning
-
May 2023 by Buckeye
The best cleaning service in town hands down..very professional and friendly..highly recommended.. Call Essie if you have any house cleaning needsServices: General carpet cleaning
-
April 2023 by Jayla Pearson
I am sooo happy that my house is now clean! It is so clean I can just feel the cleanliness! I felt weight being lifted off my shoulders! The owners are amazing and they really showed a lot of integrity for their business. I would definitely recommend and I would use the service again!Service: Deep clean
-
April 2023 by Anna Christine Sands
Betza did an amazing job with a deep clean in my kitchen, texted me when a question came up, and was very kind. Would use this company again.Service: Deep clean
