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October 2023 by Cinthia Harned-Keys
well stocked, fair prices, informative staff, friendly staff
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February 2023 by Jonny S.
Only writing this review due to the customer service. Purchased a firearm from this location recently and the employee behind the gun counter was completely rude. Seemed annoyed that I was there to buy something even though I knew exactly what I wanted. Usually the employees at this location are helpful, but this man was not pleasant. Believe his name is Ardy or Art, just be prepared for a miserable experience if he is behind the counter and you'd like to purchase something.
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February 2023 by George D.
Went to pick up a firearm from their online site and the "gentleman" that "assisted" me seemed annoyed when I told him about my order. His name is Art and has zero customer service. I still appreciate the other employees in the hunting department and everybody else has been great except for Art.
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March 2022 by Matthew
Always helpful, large selection. Will keep coming back for more.
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March 2022 by Richard Hammond
Great place helpful staff !!
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March 2022 by Mark Bivens
Great deal on a AR15.
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June 2021 by Richard Bateman
a customer service sucks
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March 2021 by John Mambourg
Never an issue at the store, sometimes longer checkout lines until they get assistance but their prices and customer service make that up. Also, pew pew barn is super priced and very friendly. Plus, they have pew pews.
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January 2021 by Mike K.
don't know what it is about Rural King but every time I stop in a location it seems disorganized and the merchandise seems dusty. They do have a huge selection of stuff and this location seems bigger than most. We always manage to find what we need.
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July 2020 by Clyde D.
I've been going to this location for the last 3 years; I believe this past Friday will be my last time...used to be a great place with friendly; and helpful staff, sometimes things cost a little more but the customer service made it worth it, but lately it has been horrible... it's like pulling teeth to get help...on Friday my plan was to buy a couple firearms like I had there soo many times in the past ... there was 2 employees at the gun counter talking to a group of guys, about protests and the need for a gun. I patiently waited about this time another guy came up and was immediately asked if they needed help, 2 other people came up and I had not even been greeted, in about a ten min period... finally, I just thought forget it... the last few times id been in it seems like staff is less and less knowledgeable about questions that I had, I also needed some chicken feed as so when I went through the checkout I told the cashier what had happened and was completely blown off her attitude of (ya happens all the time) was the last straw...time to find somewhere else to do business
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July 2020 by Jeff S.
Huge store with a lot of potential. Problem is that's its horribly mismanaged. They are constantly out of product. I have to keep switching dog food because they constantly cannot supply the same kind. When you ask when it will be in they say we have no idea. We can not control what comes in on the truck. We never know what coming to our store. The lady that "manages"the pet food section is extremely rude. She spends more time talking to herself then she does the customers. I hope she takes nicer to herself than she does the customers. I was there yesterday and they were out of several things on the shelves but many pallets full of product sitting around. (poor management) I spoke to the store manager (Shaun) about shavings they were out of. He said they had plenty but were having fork lift trouble. He eventually had someone bring them to the front for me.(you could tell the employee's attitude was based off his managements culture. I tried to ask the manager Shaun about the dog food issue and he blamed everything on Covid and basically dismissed me and walked away. Mind you this is the same "manager " I saw chew out two employees right in the middle of the store! This could be an awesome store but it's definitely in need of a culture and management change which is basically the same thing.
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April 2020 by Brenda M.
We've been there twice to speak to someone about the RK24 tractor. We even left our phone number and requested a phone call back, 3 days ago. I guess $14k doesn't matter to them. We were even looking at a UTV for 10k. I'm concerned if they treat us like this NOW, what happens when something needs service? Concerned all Rural Kings have the same attitude. Corporate better get there act together on this.
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September 2018 by Amanda B.
They sold my husband a NEW zero turn lawnmower that didn't work! They said it just needed some warranty work at another store in town and that it would be easily taken care of. Exactly one month later nobody (except us) has done anything to try and get the manufacture to fix it!
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April 2018 by Roy M.
Not really a diverse to location very poor customer service except for the cashiers definitely is Rural King! Rural customer service, Rural products, however great price on jeans
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April 2018 by Teresa H.
Sort of a mix of Tractor Supply with some of the Anderson's. It's an old Kmart location, so it's big. The store has basic clothing and shoes for men, women, and kids. It also has large areas for: firearms and fishing supplies; lawn and gardening (including outdoor furniture); different batteries (such as those for tractors) and auto parts; animal supplies for farm animals and pets (for example dog foods from Iams and Blue to Gravy Train), even beekeeping supplies! And the prices are terrific. We got crabgrass preventer for about half what it would have cost in Cbus. I definitely recommend this store--it's worth the drive!