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August 2024 by Michelle Lynn
Oil changed on Friday. all of my oil on my garage floor Monday morning when I went to leave for work. Took it back in, NO apologies were given. Reason given-there were 2 gaskets left on. Well I didn’t put one there.. apparently your mechanic didn’t know what he/she was doing. Over an hour to correct the problem they caused, late for work, and zero care because sitting at your desk and vaping are more important than everything else.
The following day (Saturday) my husband has oil changed, because I was clueless my oil was on the garage floor. Today he stopped at the Chevy dealership on Sawmill to have his tire checked. Of course they look over entire truck. Asked where he had an oil change because the filter is either old or not put on the truck properly ? we’re done with the Marysville location!
They emailed me a survey, I tried to fill it out, it came back saying the link was expired or I had already taken the survey. BS I clicked on it immediately to complete it, no way it was expired. I then emailed them directly to let them know of the issues and never received a response. Yet they call, email, text 5-8 times a day from the sales department.
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April 2024 by Joe Carpenter
Always a good experience in the parts department. If that engine falls in my trunk, I wouldn't complain lol.
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March 2024 by Joe Lowery
Went early in the morning, waiting while they did my oil change and tire rotation. Was in and out SUPER QUICK. Huge fan of that. Normally have to wait a long time at other places
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July 2023 by Craig Conley
I have to say this is the worst service department I have ever dealt with. First off the prices are so off base compared to every other repair shop. The people working the front are rude and seem like they hate their job. Had my car on a two week parts order to fix and after calling in myself after two weeks I was told "we can't get the part and can't fix your car". Was told to look for another alternative or sell the car. Can't sell the car if I have a major issue that wil hurt the value. Even if I buy another Chrysler will drive out of town to have it fixed. This place is the worst.
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May 2023 by Adam Loney
Went in with my car having a steering issue and ABS light. They diagnosed (over $200) the car to needing both rear wheel bearings replaced throwing off the stabilitrak. I didn't like the quoted price so I decided to replace the wheel bearings myself. Turned out that only 1 side was bad, Not very happy to be quoted double the amount when only 1 wheel side was faulty or being charged for misdiagnosing.
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April 2023 by Mike Francois
Went in for first oil change. Phenomenal service and genuine staff. Highly recommend them!
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January 2023 by Kyleigh S.
Great car buying experience. Wouldn't go anywhere else for my next purchase. Usually, I have a lot of anxiety buying a car, but they made it very smooth and easy.
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January 2023 by Linda Shoffner
It didn't very long
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November 2022 by Troy Sexton
Professional and knowledgeable staff. Clean washroom and waiting room.
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November 2022 by Chris Davis
Worst place to take your truck to get service. They had my truck a week. I finally had to get it towed to another shop.
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October 2022 by B Goodale
I was having trouble with my vehicles catalytic converter. They told me they could get me a new one in 2 weeks at no charge. I am very happy I came here.Service: Auto maintenance
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August 2022 by B Stangler
I was having trouble with my vehicles catalytic converter. They told me they could get me a new one in 2 weeks at no charge. I am very happy I came here.Service: Auto maintenance
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December 2021 by deb hetrick
I leased a 2021 Blazer on November 29th from Chris Jones and finance manager Tate Cline. I was treated exceptionally well, was in and out quick. The car advertised heated seats and there was no heated seats. I reached out and they took care of it. I now have heated seats and it’s toasty! Thank you Coughlin! Thank you Tate and Thank you Chris!
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April 2021 by Mary W.
You guys are great. Especially Neil. He helped us out a lot . I would go there again! I haven't seen that good of service in a long time
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November 2020 by Sondra Sheward
great and timely
