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August 2024 by jen reilly
Came in and needed assistance and Kim helped me immediately and got me with the right storage unit I needed! She also helped save me some money with checking online with the right deals to assure me I would get a feasible monthly deal!
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August 2024 by Martaze Blackmon
Speedy help, helped me set up my autopay and my app opens the gate. Highly recommend!!!
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August 2024 by M.P.B. Station
I really appreciate the professionalism. They helped me have a safe place for my belongings my entire stay. Highly recommended.
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August 2024 by Domenic Ludwig
Shelley was absolutely amazing. Straight to the point and helped me find a good storage unit. Got me a good deal on boxes! I had a great experience and took less than 30 minutes to establish my storage unit.
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July 2024 by Staci Van Dyke
Public Storage is the WORST storage company I have ever dealt with. I have had several storage units in multiple states and Public Storage just bought out one of my units in Ohio. The changeover process felt like a hostile takeover. They didn't tell me they took off my autopay which had been set up for several years-17 to be exact. Then, because the payment didn't come out, they assessed me a late fee. It is impossible to get a hold of anyone in the company-EVER! The phone system just keeps looping no matter what prompt you push. When you finally get to speak to someone, they can't help you, you then have to call the site manager (that is brand new and can't help) and you have to leave a message for the district manager, who then may call back two days or more later. They are not flexible in any way and are ridiculous. The link sent to me by Public Storage when they had taken over was a spam link. The text they sent me with a link didn't work either. The phone number on the introductory email didn't even go to Public Storage. It's the biggest nightmare I've ever had to deal with and for just a storage unit. I'm glad they are not in charge of anything life or death. I would NEVER EVER recommend Public Storage to anyone, not my worst enemy.
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June 2024 by Charles Marcum
Came in with a question while the changing ownership
Stephanie was in the office she was very helpful helping set everything up and very knowledgeable about the app
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June 2024 by Lisa Heimbigner
This place is great very helpful. Willing to take us through setting up the app. Love the new gate code on my phone totally rocks. They actually have office hours.
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June 2024 by Mike Schrienk
Shelley was amazing. Staff is very friendly! Helped me with all if my storage needs! Highly recommend!!!!
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December 2023 by Magic TK
Safe, secure, gated storage facility. Open parking spots (trailers and campers), roomy garages.
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May 2023 by Chris Moore
Just finishing using the storage facility after many years because I no longer need it. I'm very happy with my experience at Complete Mini Storage. It was always clean and well cared for and I never had any problems with my unit, the facility or the service. If I need to use a storage unit in the future I'll definitely go back.
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August 2022 by Deborah Holland Prader
My granddaughter has a unit. Easy in and out.
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June 2022 by Deborah Holland
My granddaughter has a unit. Easy in and out.
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May 2022 by Caitlin Long
We had our storage unit broken into here. I lost a lot of family momentos including my dead grandfather's pocket knives and family jewelry. I filed a report with the insurance company they force you to get and no one ever responded. Thanks for letting my stuff get stolen and making me pay for insurance that won't do anything!Edit: Thankfully I just got out of renting here. Never did get ahold of the insurance company that they make you pay for. Even my significant other tried to file a claim and get in contact with them with no avail. I'm pretty sure the company is a scam and they are pocketing the insurance money that everyone is paying per month. I'm so sad someone stole my grandfather's things and I will never have those mementos every again.
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January 2022 by Sue Callahan
Have been at this storage for years! Noreen is awesome very helpful and knowledgeable. She is one of the reason I stay there! Love the option of having a heated and cooled storage.
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February 2020 by Bob Clayton
Nice clean units, 24/7 access
