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April 2024 by Rebecca Oliver
Great food and the best milkshakes!
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April 2024 by Dusty Bellamy
The lady that took our order was very kind we had somewhat of a wait and she gave us a couple free gift cards after our team won baseball we went there every time must be good luckKid-friendliness: My son was with us he loves your shakes
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April 2024 by Tanner Schwartz
Food was fine, but it took about 20 minutes to come out. The bathrooms were a mess and overflowing trash cans everywhere. They need more help.
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April 2024 by Mary Hollenbeck
Sorry to see this place continually going down hill. The last visit will be the last unfortunately. Food was not prepared and asked for the food,given a terrible reply that it is cooked fresh for every order. Hmm. 4 other orders after mine had been placed received their food! Sorry, but then we were given our order and it tasted horrible! As if the meat had been sitting out for quite some time prior to preparing. Fries... Undercooked and had a taste of an old kitchen rag. So we left food at the table so as not to fear becoming ill. The female manager did not even attempt to assist in resolving the concerns. Unfortunate after this visit we will no longer be back to this location!
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March 2024 by Michael Friedman
Don't go here In Marion OhioPlace not very clean. We waited 30 minutes to find out they lost our order.We will never goback here.Hate ordering on screen could not get ordered correctly and finally got someone to helpBut never got to eat. We left. They refunded my money
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March 2024 by Sebastian Noggle
Amber made our visit special for our little one and her attention to customer service was very much appreciated!
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March 2024 by Vickey Bollinger
Our family enjoys this place we can get shakes and Sundays with.our
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March 2024 by Lisa Zucker
The food was good but long wait. They seemed short on staffing. The bathroom was dirty, and one of the two stalls didn't lock or stay closed. There are no paper towels or working dryer.
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March 2024 by April Sigler
There was a long wait and she said there was only two people working and they was doing the best they can. Waited 30 minutes to order. We left.
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March 2024 by Trenton Hensley
Don't count on your door dash order being on time, very slow
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February 2024 by lori chapman
Used online ordering. Food was to be ready at 5:30. Didn't receive order until after 6:00. The order was totally wrong and incomplete. Called them to discuss the situation and the phone was answered and immediately hung up.
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February 2024 by Joe Nogosek
Do not go here !!!!greasy ,unclean smelled of rancid meat coke machine didn't work had to order from gross never cleaned touch screen unclean bathrooms...
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February 2024 by Eryk Grycza
It's been a while since I've been to a steak 'n shake, so I don't know if it's been like this for long but I've never had to order on a touch screen, that was weird.
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January 2024 by Helen Lambert
They have the best milkshakes
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January 2024 by AJ Hamman
Food itself was good, but my milkshake had a bunch of peppercorn mixed in. Really gross.
