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August 2023 by Ryan S
I've never purchased a vehicle here, so I can't comment on that. However, I have charged my car here a couple times and was extremely happy with that experience. One of the gentlemen I met inside was friendly and happy to answer an unrelated question I had. Aside from buying a car, I have a good impression of the place.
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August 2023 by Carrie Cruz
This dealership sent me a mailer and it contained a pull tab ticket that said to match 3 like symbols to win the associated prize. My ticket won $5,000. I brought the ticket into the dealership and they informed me that they used aggressive marketing to get people into the dealership. I hadn’t actually won that prize unless the confirmation number on the card matched a number posted in the dealership. Since my confirmation number didn’t match their poster, I just won a pair of ear buds. This was bait and switch. I would never trust them to purchase a car!!
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August 2023 by John Hall
The current Moneyopoly cash prize is blatantly fake. The winning pictures you see do NOT represent the actual prize. This is the dirtiest flyer I've seen. Straight, barefaced lie.
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August 2023 by Marcelo Aguilar
The Monopoly game they are advertising is just a scam to get you to go to the store. Even if you match 3 symbols in a row you are not making any money. It is Incredibly scummy to show a 3 symbol match to people when it says right on the paper in bold letters with a exclamation mark that "MATCH=WIN" and then in small writing that is no where near that say that you have to go into the store to match an additional 9 digit number to actual win. If they are willing to pull tricks like this I am sure they will have no remorse pulling tricks on you while buying a car. So my recommendation is just go some else, also the dude I talk to there I could just tell was oozing scum.
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August 2023 by Hannah Ely
I got a mailer about a promotion Mathew’s Hyundai was running. It looked like a lottery sort of thing. On the mailer it said if you got 3 of a house (which I did), you won $5000. I assumed it was a scam but called the number and they told me to come in. I even checked reviews and googled it to see if anyone else posted about their experience.I even told my kids it was a sack but we decided to go just to he sure- it was kind of like a weird lesson and we made it into a funny part of our day. One where they could realize the whole stereotype of car salesman is based in reality and to not trust corporations.I’m embarrassed to say that I decided to make the trip to the dealership where a used car salesman stereotype sat me down at a table and tried to convince my husband and I to buy a car. Then walked us over to a table where there was a confirmation code that didn’t match mine and he said since the confirmation code was the same, it didn’t matter that there were 3 houses in a row. I tried to talk with him and understand. He said “it doesn’t say with words in the mailer that 3 houses means you win money”. It DOES say with the pictures and a picture graph but maybe they don’t have to be honest if they don’t have printed words saying it?Just please don’t waste your time going here like I did. I wish someone else had written this review before me so I wouldn’t have wasted my family’s time.I would now never buy or recommend this place to anyone I know because of shady business practices. A company shouldn’t need a dishonest scam to get people in the door.
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August 2023 by Kayla Burk
Would realistically give them 0 stars if possible. The worst part was that I was in for service less than week before this and trusted them with the service and liked how they took great care of us. After their dishonest and scam promotion stating you won $5000 cold hard cash (words from the person on the phone before coming in), we will never be back for any service or sales in the future. All they did was get our information, try to buy our car and give us headphones that didn’t even work. Such a scam from what used to be a reliable company. Wouldn’t trust them with anything car related again. And our “prize person” had camera glasses which seemed very sketchy. 0/5
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August 2023 by Katie McBeth
They are definitely engaging in bait and switch tactics. After believing we won 5,000 dollars, my husband called the dealership as directed on the pamphlet. He gave our code and we were informed that we were winners and to come in and ask for the prize coordinator. Turns out that is any salesperson. Turns out everyone who comes in wins some subpar earbuds. So, they didn't really need our "winning number", it just made it sound more official. When we spoke with the salesperson, he even stated that "everyone who comes in thinks they won 5000 dollars." Our mistake was not being more clear on the phone. The only thing this promotion did for us was to make sure we would never be a customer.
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August 2023 by Reuben Hershberger
This place is a scam. I received a moneyopoly thing from them saying I won $5,000 cash. Upon investigating turns out it’s fake and apparently other people received it as well. This is false advertising and needs to be reported to the better business bureau.
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August 2023 by kendall hutchinson
Promotion for winning a monopoly game of 5k turns out all you win is $10 headphones from Amazon don’t waste anytime on seeing if your a winner this dealership is a big SCAM trying to get your info and to trade in your car sales rep chased me to the car and knocked on the window because we told the next people walking in we’re getting scammed go somewhere else and get better customer service
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August 2023 by Gestin D.
Went there to collect the $5,000 I apparently won. But that was not the case. Then they tried to get me to trade my car in that I just bought 6 months ago after I told them I was not interested in trading nor getting another vehicle. Then the salesman began showing me trucks after I told I was not interested but I figured I'd go along with it. They wanted $50,000 for a Tacoma that it's estimated price is $31,000. I walked straight out after that.
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August 2023 by Matt H.
Don't fall for the scam!They're doing a monopoly-esque flyer at the moment. It appears that every game piece "wins" $5000. In reality, the "gamepiece" isn't the real gamepiece (even tho it says "MATCH=WIN" in a large white-and-red box at the top!), and there's a confirmation number on the card. That number has to match the number on thier board. If it helps someone, I think that the winning number for the $5000 when we visited on the board ended in "077".The real sick part is that if you call and ask, they'll confirm you 100% won whatever prize you want.I'm not sure who would want to spend $30,000-$50,000 on a vehicle after being lied to / manipulated in this manner.I will never purchase a vehicle from this dealer as I don't believe I can trust them. We typically purchase a new vehicle every 3-4 years - and have bought Hyundai before (at Dennis Hyundai, twice). I will have to think hard before purchasing a Hyndai in the future as well - as thier name is on this scam.
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August 2023 by Sarah E.
Wasted an hour of my time and gas going in there. Should have asked them for compensation for gas.
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August 2023 by Vlad B.
I got a flyer that appeared to be $5k winner. I called to confirm the win and they told me to show up to claim the prize. When you arrive, you'll quickly find out that your confirmation code was different (small ambiguous print on the other side) and you only won a cheap pair of headphones.I have no idea how tactics like this are legal. It's very deceptive (they just want to sell you on a car that the Kia boys will happily steal) and possibly a violation of Ohio Rule 109:4-3-06. It sucks to waste resources (time and gas) on scams.
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July 2023 by Jennifer Hill
Dylan did a fantastic job getting me into my new car! He was very pleasant and super easy to work with!! I highly recommend taking your new car inquiries to him, he will get you in a car you will love!!!!
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May 2023 by Amy Huber
Great service!! Kind, helpful and courteous staff.