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October 2024 by Derek Markle
Timely and wonderful looking flowers that last.
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October 2024 by shyblonde83
My grandma just got out of the hospital, so my kids and I wanted to buy her some pretty flowers to brighten her day. We live over an hour away, so I looked for a local florist that could deliver, and picked Marion Flower Shop.
The first one I tried to order- the birdbath arrangement on the site- said it was no longer available. I asked the kids to help me pick out another one, and my son LOVED the flamingo planter. He thought it'd make his great grandma happy to see it, and I loved the bright colors and joyful feeling of the flower assortment, so we ordered it for delivery the next day.
What was delivered is not even close to what I ordered. I fully expected some variations and substitutions, but this is just unacceptable. There's no cute shaped vase, there's no brightness, there's no colorful assortment of beautiful flowers... it's a drab and monochrome basic bouquet; I count more pink carnations than any other flower, and the cheap ribbon around the cheap vase doesn't even match any of the colors in the rest of the presentation.
Grandma was happy with the flowers, so I've tried to tell myself it's fine, but really, it's not fine. If they couldn't deliver something even remotely similar to what I ordered, it should be marked "out of stock" or taken off the site. I feel very deceived.
In the photo, left is what I ordered and right is what she received.
ETA: After reading the passive aggressive response from the flower shop, I felt it necessary to add to my review. First thing, here's a screenshot from your website with the aforementioned "birdbath" arrangement.
Second, no I have not seen the assortment in person, as stated in my review I live over an hour away; I would think a business would have a fair and accurate representation of the products they offer on their own website. If what you actually have for sale is different than what you have advertised, that is a problem. If you have a photo of what the bouquet will actually look like, why haven't you put that on your site?
Third, I shouldn't have to call you to make it right; you are fully aware that what you sent out is absolutely nothing like you advertise. My responsibility is to let others know my experience with your business.
I am honestly appalled at this business' response to my review, and hope others see what they've written, and find another flower shop to do business with.
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October 2024 by Parker Iden
Shirley was wonderful. Very helpful and her creativity was very appreciated.
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October 2024 by Evan Geyer
Love the warm welcome and wonderful service we always receive at Marion Flower Shop!!!
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October 2024 by Elizabeth Ratliff
Great customer service and always beautiful bouquets!
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October 2024 by Wayne Chitwood
Great staff. They help with some great ideas that are different from the normal items give for funerals, which I love that. They have a large variety of flowers for planting at the house or cemetery. Have been coming here for over 40 years.
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September 2024 by Ryan Luke
They have always been able to handle our flower arrangements at the last minute. Amazing flower shop!
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September 2024 by Deb Widrig
Friendly employees , gorgeous geraniums - the best in Marion. Flowers are fresh !
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June 2024 by Ian Pierce (Moose)
I work a nursing home was trying on something nice for my residents for Mother’s Day. While the staff was very kind when I went to fill out the order a week ago, no one got back to me and I call today for follow up (two days before Mother’s Day) and they decided to tell me that if no one called me then there wasn’t any donations. Would’ve been really nice to know in advance that way I could’ve made other arrangements. You guys really dropped the ball
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June 2024 by Kev Dawg
I love this Flower shop, I had another flower shop messed up my order on PROM day, and I came here that same day and fixed me up and getting exactly what I wanted, I would definitely be coming here for any events I need from now on. And the team is very nice and supportive and getting everything I need correct!
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May 2024 by Megan Spaulding
Great little shop! They have great products, they helped us out with us being in such a pinch!! 1,000% recommend!!
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April 2024 by mariah Brown
I literally got these flowers on Saturday and it is only Tuesday and these are the replacement flowers that they had sent me because we paid $84 through a third-party service and they sent me very very low quality half dead flowers and these are supposed to be the replacements that they sent and it’s only been a few days since I got these flowers and look they’re already dead do yourself a favor and go elsewhere for your flowers complete disappointment all the way around…… The last picture is what the flowers are supposed to look like
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April 2024 by Jason Flanery
This flower shop is amazing. The moment I walked in, I felt a sense of peace and calm. The flowers smell fresh and are beautiful. The customer service is in this place is off the charts. The staff is friendly, warm and welcoming. Lovely ladies, lovely flowers and a lovely atmosphere. What more could one ask for in a flower shop. I will definitely be back. :)
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February 2024 by Randall Bates
A great local shop for floral and other gifts! This is my go to vendor in Marion when I need flowers delivered. They always have the best arrangements lined up in the cooler. It has large glass doors on the front so you can see all the variations and pick the one that fits your needs. But they have much more than just flowers. Candles, stuffed animals, cute signage, and home decor among others are available throughout the shop. And the employees are about the nicest people you could ever meet! Easy access and plenty of parking available. Give them a try the next time you're sending flowers to that special someone or looking for a unique gift!
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January 2024 by Carol Lasker
Kathy did an amazing job with a funeral arrangement. She went out of her way to make the arrangement special. Thank you
