Pioneer Buick GMC has received positive feedback from customers for its friendly and helpful staff. Andrew, a salesperson, was praised for his follow-up and no-pressure approach, making the vehicle buying experience pleasant. The service team, including Josh Fluharty, is recognized for being knowledgeable, helpful, and dedicated, consistently providing excellent support. Customers appreciate the quick turnaround on repairs, with some highlighting that their vehicles were serviced efficiently, even after significant work like dent removal or repairs following hailstorms. The Collision Center, managed by Mark Piatt, is highly recommended for its fast and effective paintless dent removal, often completing major repairs in just a couple of days. However, some customers noted minor issues such as vehicle cleanliness after service, including dirt or mud left on their cars, which was frustrating given the otherwise high level of care. Overall, Pioneer Buick GMC is known for its helpful staff, quick service, and commitment to customer satisfaction, making it a trusted choice for vehicle purchases and repairs.
Tristan is VERY knowledgeable about the trucks and all their gadgets.
November 2023
Andrew was a great salesman that actually followed through on the follow up on the arrival of a truck I have been waiting a long time for. Andrew was easy to talk to and provided a no pressure environment. I am sure he will sell a lot of vehicles for you in the future!
July 2023
Nice pleasant folks. No high pressure sales pitch. We enjoyed our buying experience.