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October 2023 by Linda Wolford
The people that work there are the greatest. I highly recommend this one.
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August 2023 by Joey L.
Terrible experience sunroof broke 3 days after purchase and said be 3100 to fix made it so bad after they checked it can't stand the noise to drive it, no one will call me back and when I call them transfer me and send me to voice-mail pretty sad ripping off 17 year old kid that's paying for this with his own money, never had a bad experience like this don't waste your time with 90 day warranty and service department is rude Terrible attitude, hate to call a lawyer but they made it that way, these con artists need shut down
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July 2023 by Alex F.
They sent me a letter that they would give $3,000 over Kelley Blue Book. Called Pioneer Chevrolet and set up an appointment, they told me to go to the GMC dealer, when I got there they had no idea I had even called. The two people at the GMC dealership were helpful, but they would not give me the $3,000 over KBB and so I went here to figure out what was going on. Only one person in this dealership and he had no idea what was going on. They really shouldn't be sending out these letters if they don't plan to honor them.
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July 2023 by Kevin Yost (Capt'n Kev)
Would not return calls. Took way too long to get service done!!
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July 2023 by Galactus G.
My mom purchased a vehicle there in 2016 with an extended warranty. Vehicle is in excellent shape and well taken care of but the transmission failed. They refused to honor the extended warranty on a technicality, which is arguable. My father recently just passed away and mom is on a fixed income. They strung her along for a while letting her think they would take care of it.They even charged her for replacing some parts that were not needed. You will regret buying a vehicle from this establishment when it comes time for service or warranty issues. Take my advice and "steer clear".
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July 2023 by Google user
I wouldn't ever go back again, terrible mechanics, they still haven't fixed my tire issue even though I've paid them twice to fix it. Chevys are garbage also. So many issues.\\nThey never pick up the phone in the service department either.\\nI guess they don't need our business.
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June 2023 by This Guy
I wouldn't ever go back again, terrible mechanics, they still haven't fixed my tire issue even though I've paid them twice to fix it. Chevys are garbage also. So many issues.They never pick up the phone in the service department either.I guess they don't need our business.Service: General repairs & maintenance
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June 2023 by Pat G.
Not a good experience at all 2015 ford f150 has vibration they tried to fix on multiple occasions then they gave up saying they couldn't fix it said they would buy it back at approximately 4 thousand less than we paid take your money and run they are owned by dick nourse auto stay away
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December 2022 by Matthew C.
Great Dealership That Mr. Goins fellow is the best
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March 2022 by Richard W.
I didn't eventually get a car here as they didn't have the very specific vehicle for which I was looking. But have to recommend Dean McWilliams- great service and he went out of his way to try to get what I wanted. Look him up if you're there.
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February 2022 by Lawerence Addlesburger
Love too say Logan Binegar was a man at his word.he was amazing with us.i would definitely come back and buy another one they are good people that work with you . I want to thank everyone win-win
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January 2022 by Corey Miller
I had an amazing experience with the Pioneer crew. Nick Murphy was extremely helpful and caring while trying to find the right vehicle for me and my family. I was extremely nervous because this was my first big purchase. but the whole team was very pleasant and helpful throughout the entire process. I even had an unforseen issue and they were right on top of getting the issue corrected. I am very happy with my experience and will definitely be recommending Pioneer Chevrolet to the rest of my friends and family!
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December 2021 by Roxanna Orr
I was in town between testing. I called explained my situation and living one hour away.They got me in for an over oil change and rotated my tires.They always are friendly and treat me good. Thank you.
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December 2021 by Kyle J.
Do not buy anything used from these guys. They sell at JD powers "clean" retail price but the trucks I looked at were anything but. I only test drove two trucks, both were in the 30k range. Had a check engine light come on, a dead battery, saw some DIY under coats which were covering up who knows what. If I'm going to pay top dollar for a vehicle I expect a vehicle that's in top notch. No warranties either. I might take a gamble with 5 or 6 grand but your out of your mind if you want me to pay 30k for something with no warranty AND a check engine light!
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November 2021 by Clay Towell
My electronic glove compartment started failing intermittently. I was hesitant taking it to a dealership because of the potential cost but wanted to make sure that it was done properly. Fortunately it was an easy fix. And surprisingly to me, the service writer handed me the key and told me to have a nice day. When I asked about the invoice he said that the repair was too minor and there was no charge. Many shops would have at least charged an hour for labor. If not more. I couldn't be happier with how fairly I was treated. Thanks!
