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August 2023 by Joey L.
Terrible experience sunroof broke 3 days after purchase and said be 3100 to fix made it so bad after they checked it can't stand the noise to drive it, no one will call me back and when I call them transfer me and send me to voice-mail pretty sad ripping off 17 year old kid that's paying for this with his own money, never had a bad experience like this don't waste your time with 90 day warranty and service department is rude Terrible attitude, hate to call a lawyer but they made it that way, these con artists need shut down
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July 2023 by Alex F.
They sent me a letter that they would give $3,000 over Kelley Blue Book. Called Pioneer Chevrolet and set up an appointment, they told me to go to the GMC dealer, when I got there they had no idea I had even called. The two people at the GMC dealership were helpful, but they would not give me the $3,000 over KBB and so I went here to figure out what was going on. Only one person in this dealership and he had no idea what was going on. They really shouldn't be sending out these letters if they don't plan to honor them.
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July 2023 by Galactus G.
My mom purchased a vehicle there in 2016 with an extended warranty. Vehicle is in excellent shape and well taken care of but the transmission failed. They refused to honor the extended warranty on a technicality, which is arguable. My father recently just passed away and mom is on a fixed income. They strung her along for a while letting her think they would take care of it.They even charged her for replacing some parts that were not needed. You will regret buying a vehicle from this establishment when it comes time for service or warranty issues. Take my advice and "steer clear".
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June 2023 by Pat G.
Not a good experience at all 2015 ford f150 has vibration they tried to fix on multiple occasions then they gave up saying they couldn't fix it said they would buy it back at approximately 4 thousand less than we paid take your money and run they are owned by dick nourse auto stay away
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December 2022 by Matthew C.
Great Dealership That Mr. Goins fellow is the best
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March 2022 by Richard W.
I didn't eventually get a car here as they didn't have the very specific vehicle for which I was looking. But have to recommend Dean McWilliams- great service and he went out of his way to try to get what I wanted. Look him up if you're there.
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February 2022 by Lawerence Addlesburger
Love too say Logan Binegar was a man at his word.he was amazing with us.i would definitely come back and buy another one they are good people that work with you . I want to thank everyone win-win
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January 2022 by Corey Miller
I had an amazing experience with the Pioneer crew. Nick Murphy was extremely helpful and caring while trying to find the right vehicle for me and my family. I was extremely nervous because this was my first big purchase. but the whole team was very pleasant and helpful throughout the entire process. I even had an unforseen issue and they were right on top of getting the issue corrected. I am very happy with my experience and will definitely be recommending Pioneer Chevrolet to the rest of my friends and family!
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December 2021 by Kyle J.
Do not buy anything used from these guys. They sell at JD powers "clean" retail price but the trucks I looked at were anything but. I only test drove two trucks, both were in the 30k range. Had a check engine light come on, a dead battery, saw some DIY under coats which were covering up who knows what. If I'm going to pay top dollar for a vehicle I expect a vehicle that's in top notch. No warranties either. I might take a gamble with 5 or 6 grand but your out of your mind if you want me to pay 30k for something with no warranty AND a check engine light!
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July 2021 by Heather Riley
I would highly recommend Pioneer Mr.Chambers and his crew are some of the best people. They are so caring and down to earth and go beyond your needs to help you find just what your looking for. They want to make sure you leave the establishment happy and satisfied. May I add that they do no Buffaloing either. They are straight shooter guys and I was very pleased with their business. I will most defiantly be dealing with them again in the future.
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February 2021 by John M.
bought a Honda CRV at Pioneer Honda in Parkersburg. While we were there getting paperwork/financing done, I was looking online at their other used cars and saw a Jeep that I was interested in that was at Pioneer Chevrolet in Marietta. I told the salesman that I was interested in it and would like to trade in my truck (that was bought at Pioneer) and buy it. The douchbag sales manager in Marietta would not transfer it to Parkersburg so I could buy it. How is this good business? I was going to buy two vehicles in one day. I WILL NEVER DEAL WITH PIONEER AGAIN. The staff at Pioneer Honda were excellent. Marietta, not so much. I went the next day and purchased a jeep from Astorgs. I just don't understand how a company can refuse to sell a vehicle. DO NOT DUE BUSINESS WITH PIONEER CHEVROLET. SUCH A D-HEAD THING TO DO.
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May 2020 by Stephanie Marie
I went to the dealership not knowing what I wanted. The only thing I was sure of was that I wanted a car with lower mileage and high gas mileage. Rocky and Mike were fantastic in helping me find the car that was right for me.
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April 2020 by Meagan Conley
The entire staff is so incredibly friendly and they genuinely care and will do their best to get you into a nice vehicle. I had such an amazing experience with them, and Rocky was an awesome sales person to work with. What a great experience!
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April 2020 by Andy Pointer
Purchased my new vehicle from salesman David Bomer very friendly and professional. Took time to answer any questions that I had and showed me around the service department. Great experience
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March 2020 by Les Hank F.
i was interested in a 2008 pontiac g6 for $4600 a few days later they raised the price to $6500 i was interested in a hyundai elantra for $6500 now the price is $8999
