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April 2024 by Peggy Smeyak
Terrible!!! Never again. I asked a simple question,was treated unprofessional. My husband and I had gone here for years. We left the area and I returned after he passed. I returned to this office because this is where husband had come for many years. Thus time,I was treated badly and will never ever return. All I needed was yes or no. Once I had paid, I was no longer important enough to get a simple answer. Totally unacceptable and unprofessional. Done.
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April 2024 by Jessica
I have been a long time customer and I would recommend Wits to anyone, they are very professional and take the time to make sure everything is done correctly. Thank you again!
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March 2023 by Betsy Huggins
We have been getting our taxes done here for years! Appreciate the knowledge that Carol has to be able to file our taxes quickly and efficiently to get the best return. We don’t trust anyone else with our taxes!
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March 2023 by DanD D
Have done my taxes here since I started working. They are reasonably priced, friendly, and do the best they can to get your money back.
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March 2023 by Sherry Pratt
Wits tax service is the absolute Best around have recommended lots of people Carol is the Best thanks for doing our taxes every year Definitely a 5 Star
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October 2022 by bret bargo
Have Carol or Stephanie do your taxes
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October 2022 by Jaret
Best tax office in the world
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April 2022 by Ashton Farabaugh
My husband and I have been going to WITS for a few years now and never had a problem. Our schedule was very busy this winter/spring so we called to see if we could submit our taxes electronically to be prepared. When calling WITS they informed us we needed to download their app to submit the taxes and they would be done by one of the tax advisors in the office. We submitted our taxes beginning to mid March. Weeks had passed and we never heard anything. We called to see what was going on and they told us when we upload the tax documents to the app portal that we needed to call to let them know they were there (which we were never informed of when we originally called). Then a few weeks later we received our taxes back, our address was incorrect on all of the tax documents. Not sure how that happened when our address is listed on every tax document we submitted. Our street address was correct, but the city, zip and county was incorrect. When I called regarding WITS error the person who answered the phone told me it did not matter that our address was incorrect on the documents and they could correct it if we wanted. Only did the documents get corrected after several times. They promised calls back that we never got and when we called to follow up they would tell us they were too busy to call back. Horrible customer service - we will not be going back. Plus, I have still not received my tax return back, but my husband has. Makes me think something was entered or completed wrong on my return.
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April 2022 by Lacrecia Earl
Courteous and knowledgeable. Saved us lots of money.
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March 2022 by Charlie Brown
Great people there! Good service and reasonably priced.
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October 2021 by Lucija Christine
This place is great, staff is friendly and in my experience been very timely! Highly recommend
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June 2021 by Dave Hatfield
Carol was very helpful and professional. You provide an excellent service for your customers!
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April 2021 by Colton Young
No one at WITS wears a mask. Not the receptionist, nor your tax preparer, and they don't require it of customers either, so there were 3 people in the waiting room with me without masks when I went. The waiting room is not socially distanced, and so going here during COVID-19 is risky. Their services have always been good, but I certainly would not recommend them to others because of the risks you have to take just by being there.
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April 2021 by Tiffany Meyer
We had an awesome experience with Wits. James is great at preparing taxes and very friendly. As long as they are there we will be returning.
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April 2021 by Rick Goodwin
Very professional and priced right.
