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June 2024 by Shawn M
Staff was very friendly, helpful and courteous.
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June 2024 by Sarah
Catherine with incredibly kind and helpful, I came in 10 min before close with a package to pack and ship and she was so fast!
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June 2024 by Doris Dawson
Returned blouse 2 months ago received credit but Amazon never received. Do they just recharged me. As soon as I get the ok been received from you I thrown ticket away, now what do I do?
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May 2024 by Ann Carmosino-Stupca
I come here quite often for laser printing. I can be rather particular and difficult to work with, but the staff is accommodating and it the end result is always spot on perfect. The details in the prints are always tiny yet the clarity is impressive (see picture for reference..those items are all really tiny!) Thank you for making it so easy for me to indulge in my childlike hobbies!
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April 2024 by Christin Mullins
There was no wait. The gal who took care of me (employee 216781) was efficient, friendly, and wonderful.
(I’ve never had a bad experience at this location. Always friendly staff.)
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April 2024 by Anne Frederick
The recent reviews on here are pretty sad. It’s a shame the store had a pretty good reputation up until couple years ago. My most recent experience the lady wanted me to document every piece of candy for international packaging for customs. When I went to the main UPS hub, they said you don’t need to do visualize every single piece only all the candy together how much it is. When I told the lady that I was Not gonna take the time she’s like fine. She closed it up and moved on. She was very rude. Probably the same rude lady that’s in a couple other reviews. I will not go back to this one UPS. There’s a main hub and there’s one in Ashland. Also noted the owner is very good about responding to complaints on here, but nothing ever seems to be addressed concerning the courteous of their staff.
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March 2024 by Nancy Andres
They provide so many relevant services and customer service is friendly, professional, and knowledgeable. Convenient location too.
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March 2024 by Mark Shade
They did wonderful jobs
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February 2024 by Mackenzie Allen
Just had a warrant return and needed a label printed out. Lady was Extremely rude. I was standing there trying to send them the label as she let people Cut in front of me. Told me they couldn’t even box an item to send back. Extremely disappointing that shipping store can’t even provide a box or sell a box to put my product in to.
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December 2023 by Claudette Jefferson
The best service ever and they were recommended by a customer behind me in the bank while I was waiting to have a form notarized. The customer told me after we had waited in line about 20 mins. That UPS across the street did notarizing and they were faster and she was right because I left the bank and went over to UPS and I was out in 10 minutes.
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December 2023 by Carri Ranefeldt
9:15 am Veterans Day.Bad experience with the new check in's. I was the same questions 3x. I funishrd my last two items at check out where Vanessa was extremely rude, and called me rude because I didn't want to expain again. I said It's not my equipment, I don't know wow it works . I asked her to watch the video I wasn't rude, I was being inconvenienced.Which she told me i was being extremely rude again.I asked if she was a manager, I was told that was none of my business. The other kids were very nice and tryed to help. The one boy it must have been his first day. The other girl was good, but the other scanner had an issue and when i suggested cleaning it, as little kids may have but there fingers up on the scanner. She gave me a horrible look. I said I'm not telling you what to do, just a suggestion of what may be wrong.I won't be back for a whilr, Ill go to Marion.Kids needs need to learn what rude is, vs an inconvenienced customer.
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December 2023 by Catherine Thornton
I was helped by a woman named Vanessa today. She was so kind and polite. She taught me how to use the kiosk for Amazon returns which is very useful and convenient.
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August 2023 by Pam Laughbaum
Very busy place.
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August 2023 by Patti Vestal
Friendly staff
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August 2023 by Matthew Weeks (Doody)
People, don't bother people at WORK is my advice.
