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April 2024 by Diana Pennywitt
the manager was rude as hell when i called about this and then proceeded to tell me that this happened when it was put on the grill. WORST CUSTOMER SERVICE EVER
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March 2024 by Emily Ringer
love the place but how tf yall not got spoons.
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March 2024 by ArtCrazy Maniac
Best Taco Bell ever! Everyone is so nice and they get the food out in a timely manner. They keep things clean and got all my food right! Definitely coming back! When I needed help with the kiosk someone was nice enough to go out there and help!
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March 2024 by Taylor Potteiger
Not having customers best interests in mind. Took a phone call while on the back line and continued to make food as normal. After she hung up the phone call proceeded to make orders without washing her hands or changing her gloves. Do not eat here. Cross contamination can kill people. When I brought it up to her after receiving my food. She gaslighted me and said it never happened and that she had washed her hands which is a bold face lie. As I saw the whole time happen.
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March 2024 by Stephanie Fannin
Ashland Road Taco Bell is great! Food is good. Hot, fresh, tasty. And I received my food in a timely manner. But the best part is the staff. They make it happen! They (usually all but the ones tonight especially) are friendly and polite. GREAT JOB!
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February 2024 by Bonnie Johnson
They need to close this restaurant they get food wrong they don't have any clue how to organize their orders I got someone else's order and got food poisoning and the staff is a bunch of teenagers that are very rude will never visit again !!!!!
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February 2024 by Jennifer Cain
We dined in with 7 people and were given no choice but to use the kiosk to place our order. Why has everything turned into do it yourself? It's not that I wasn't able to figure it out but can we still have some decency for the elderly that don't know how and don't want to know how? Not even given the option the order had to placed on the kiosk We aren't being payed to take our own order.
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February 2024 by Loretta Wolfe
For once their hospitality was amazing they were very quick to help when I couldn't find what I needed and very friendly!!Kid-friendliness: Samuel was!!
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January 2024 by Kris
52.oo for 2 adults and 2 children ages 8+6 is way too expensive!!
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January 2024 by kathy cline
Drive thru is always quick.
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January 2024 by Nicole Reed
I probably won't go anymore since they decided to discontinue the chipotle chicken ranch burrito that was my all time favorite . Please bring back the chipotle chicken ranch burrito ?
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January 2024 by Melissa Whaley
Wish they would READ the orders. If a customer omits an item that's how it should be made. Tired of paying for items that are made incorrectly from what it says on their screen.Kid-friendliness: Not kid friendly when items are made incorrectly per what the customer asks for.
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January 2024 by Bradd Onie
Food is always good but the service is NOT. I have been there many times and they have messed up my orders or had forgotten to include some items. I even went on 6 month spell of not even dining there because of the poor service.
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December 2023 by Zhaneshia France
The food wasn't the issue the service was , I came through the drive thru ordered food paid for it went across the street to the gas station and realized, they didn't give me my drink. I turned around went back through the drive thru a black male on the drive thru speaker greeted me he was very dry and rude when I told him "I didn't get my drink" he said "we're closed" I paused for a second I was flabbergasted I had just went through the line and all I asked for was a drink takes a couple secs to make a drink I told him "I just ordered and paid for food" the employee told me "we were already closed when you ordered" ....I asked "if you were closed why did u take my money or order at all" I get to the window and the mngr agrees to make my drink ...some blue haired girl comes up to the window yelling at me to leave ...as if she wanted to fight about a drink lord knows I wanted to drag her through the window if necessary....the mngr comes back with my drink but at the point I didn't even want to eat the food and didn't trust the drink with the kind of argumentative people they have working there it's no telling what they might do to your food or drink so I took it home and waited until the next day to bring it back and asked for a refund for my power bowl (chicken) the nice mngr on the day shift remade the order for me due to the fact they don't give refunds is what she told me. I get that in food service/customer service some people are extremely rude but I'm never one of those people just be careful who you offend, you never know when or where you'll see them again.
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December 2023 by Madi Lewis
I would never come back here. I got sick and they won't do nothing about it. I will call the health department.
