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January 2024 by Laurie McWherter
I am changing my choice of pharmacy back to Kroger at end of year. The main thing is the pharmacy phone # is either out of order or rings busy every time I try to renew by phone. In addition, the last time I ordered a prescription, I had to follow up for a couple of days until I was finally told they had not heard back from physician. It would have been good to know that so I could have contacted the physician and get it taken care of sooner.
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August 2023 by Patel Rahul
Bad experience employees not co-operative, not helpful, one medicine they gave me and second medicine they told me like 4 hours. Already they send me RX is ready and pick after Than waiting for RX.
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July 2023 by Lorrena Bowser (Lori)
I like the pharmacy, but the front end employees at the check out are sometimes unfriendly and unwelcoming. The pharmacy associates are one of the reasons I stay at this pharmacy. They are very friendly and helpful. I wish the Rite Aid app was more reliable so I didn't have to call the pharmacy as often. The store's location is very convenient and there's plenty of parking. My visits usually are fast and I like that too.
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April 2023 by Ohio man
The workers was very helpful especially that short emo girl I think her name is ary she lead my to the toy aisle so I could look at all the toys
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February 2023 by Don B Mansfield
Kind of upset right now, I pull up 5 minutes before 10 and the lady tells me they're closed. I explain to her it's not ten yet, her reply is, "we're closed."As I'm pulling away a lady walks in...I really only needed one item.Some of the employees are nice, some aren't. But I guess you'll have that anywhere, "rite"?I work retail. We don't lock the doors until it's closing time, if there are customers in the store at closing we don't rush, we help them. If your operating hours are until 9:55 pm during weekdays, please update this so your customers are aware. Thanks.
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January 2023 by Adriana Suter
Love the place to buy Apple Crown Royal & Orange Juice??
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January 2023 by Kay Detty
Can always find what i want in most cases. Pretty friendly people
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December 2022 by Jim Samples
If you need prescriptions this is the pharmacy to go to. The customer service is second to none compared to w### #####s. They are so helpful and fast on getting scripts ready and transferring to then. And you don't have to wait for hours ,or next day,to get them.
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November 2022 by Brandon Bourdeau
Staff here is so caring and friendly. I love this store!
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October 2022 by Danielle Crosson
Love the pharmacy ? I had to switch from the Lexington road rite aid and I'm definitely glad I did!!
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July 2022 by Grace S.
One nail polish is $9.00 and it was supposed to be buy 1 Sally Hansen get 1 free and they both were Sally Hansen.
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July 2022 by Bridget cook
Me and my aunt use to work here and let me just say I only started working there cause my aunt had told me that the manager was really nice well....after a month of being there I was already thinking about jumping off a bridge because of how rude and two faced she was and it wasn't just her it was some of the other people I worked with, I don't care about the fact that she was blunt honest but here's the thing when you pile up lie on top of lie on top of more lies that's not okay its really said that it's gone so down hill my aunt use to like working there and now she's put her 2 weeks in because of the manager just keeps on liying. DOING SUCH A GREAT JOB ?. WELL DONE.?
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April 2022 by Crystal Leiter
Was giving incorrect medication, called and left a message with no call back....
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February 2022 by Slenna Graber
This pharmacy has went to heck I’m done fooling with Cheryl the pharmacist she is absolutely horrible and rude I have had several bad experiences with her I’m just done I will be changing everything today they lost a good pharmacist when they lost Brittnay it’s just plain unprofessional for a pharmacist to hold medication from someone just because she doesn’t like the person it’s just inhumane glad I have finally made the decision to just change I feel like rite aid is going to continue to loose more and more customers because of Cheryl
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December 2021 by Kristen Croskey
Horrible!!!!!! I have spent to much $$ in this store for them to treat me like trash the other evening. Change my “look” so I was judged walking into the store the manager was smoking out front fallowed me in and proceeded to announce” security sweep all isles “I was in ther 15 min and that was announced 5xs along with 2 women coming to my isle , not to ask if I need help but to give me a dirty look and walk away I have 13 years in customer service store manager and I have to say I would fire each employee that was there attitudes like that should be behind scenes not fit for the public This is not my first bad experience they could not load pre paid card the same pre paid card when you google how and where to load right aid is the 1st place that comes up. I was told that day that the manager was to busy to deal with something like loading a card and to go somewhere else wow!!! Should have stopped shopping there then!! Right Aid maybe you should have your employees take a class in customer service and what there job consists of at least teach them to ask if your customers need any help and actually help them