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April 2024 by Hailey Parks
Best store ever! We love shopping here!
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October 2023 by Samantha Bemish
Went here to buy things for my kids live 30+ minutes away waste of time their toys don’t work tons broken barely any clothes and their overpriced I can go to Walmart buy a new toddler shirt for less money for nicer stuff. I’m going to westerville next time this was a waste.
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September 2023 by Cheyenne Goslin
Waste of time anymore. I live 40 minutes away and come here to sell clothes so I can purchase more (from the store), and they barely purchased anything. I brought in a tote packed with EUC trendy clothing and they barely purchased anything $35. Mind you I get there and they are only taking 1 tote.. So I only bring in one but as i’m browsing I hear a woman ask if she can bring in two and the worker says yes… They buy 5-10 of the exact same damn thing but not things that are actually in style. Also being told it would be around 3 hours until ready when I got there right after they opened.
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June 2023 by Jassmine Campbell
Great place to shop. Good finds!:)
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March 2023 by Frankie Knipp
Dawn Forgrave is the old owner and the review she made is what she took when she owned the store which fix her old out dated self the new owners are amazing and have made the store way betterr then ever I love shopping at this place again and the environment is so much better and the prices are way better now the thank you new owner for the great job you done in turning the place back around from what dawn did keep up the great work
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March 2023 by Laura W.
Not sure if there are new owners now but I'm getting upset. I use their rewards system because I am a frequent buyer. Not so sure today after realizing they continue to rip people off. I've been told they'll give $3 for a seat that has all toys and perfectly clean yet they sell the same seats looking nasty and missing toys for almost $30. And now today, I get home and start looking over my purchase. My bad for not standing at the counter to actually count this out, BUT using my phone number through rewards gave me a $10 DISCOUNT. They split it up amongst all the items I purchased. After going over all the prices I've realized they only deducted $5 from my entire purchase.....yet the receipt still says a $10 discount was applied!!.......so where is the other $5 dollars?? And this may seem meaningless to a lot. Like it's only $5....but now I'm wondering how many times this happens??!!?? Pretty sad we have pay super close attention and spend even more time at the register to catch these errors!
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January 2023 by Dawn Forgrave
If you want vintage and outdated items this is your go to place.
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December 2022 by Elizabeth Rose
It’s been years since I’ve been to once upon a child. The selection was limited and everything seemed well worn. The prices have increased substantially. I can find cheaper new clothes and shoes at Walmart or Kohls. Unfortunately we won’t be back.
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November 2022 by Ash Sea (SinnrSavedByGrace)
Goodwill is getting some great stuff! This location turns away buys at a whim! You will waste gas to drive to their shop, only to be turned away. The hassle is not worth it. If you have only 3 employees, one would suffice for buys.Some employees are kind, some are not. Never forget that customers should be appreciated and respected, you requested their gently used clothing.
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October 2022 by Kendra Reppert
I will never sell items there again. You could sell your items on Facebook for more than they will pay you!!
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September 2022 by Kanani
Great store and even better owners! Super nice staff. They do require masks for the safety of all the children that come into the store which I appreciate. Fairly priced clothing, I love shopping here for my girl
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September 2022 by Justin Jackson
Tried to take clothes twice first time I was told the clothes couldn't be in a cardboard box so I switched them to a plastic tote. Then I was told they were too far behind and couldn't take anymore clothes. They weren't particularly nice either...
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September 2022 by Aaron Frick
Staff has always been courteous and respectful. Always have good amount of options and a smile on their faces!
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August 2022 by Brittany Brandstetter
I love the clothes selection and everything is fairly priced, everytime before I have been in here was a greay experience and the owners were especially nice.....BUT I called on thursday (yesterday) to see what hours I could drop clothes off because I pretty much was just going to exchange and use the money back in the store for the next size up on my infant daughter's wardrobe. I was told any time time is fine but the closer to 10am the better, well I go in at 11:45am and get told they aren't taking ANYTHING Today and to come back tomorrow. I told her I spoke to the gentleman who was the owner yesterday and he told me anytime today but closer to 10am the better was fine. She said they were closing at 3pm today and come back tomorrow. I live 45 mins away and come to mansfield Once a week for my son's therapies. This was a total inconvenience and I called ahead for a reason. So disappointing and now I am just going to see what I can sell on fb and spend that money elsewhere. There were 3 employees and not a single customer in the store, btw. This really ruined my opinion of the store which was very good before this.
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March 2022 by Devin McIntosh
Huuugely dissatisfied. The owner questioned my 10 year old son without me present and then proceeded to get hostile after my son denied what he was accusing him of, which was patently absurd to begin with.This is not the first time this man has been rude, but this was crossing a line in customer service. Will not be giving this business my money any longer and I hope others do the same.
