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November 2023 by Charles
I took My slightly handicap brother here to purchase a phone and a $30 monthly plan, after I paid for the phone I went out to the truck to wait on him and when I left the sales person took advantage of him apparently and sold him a $40 plan with a $25 accessory plan on top making his total monthly plan $67 and change instead of the $30 plan we asked for... I would avoid this place like the plague...
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April 2023 by Vickey McColgan
Extremely poor service. Denied any wrong doing, still having issues. RUN DON'T WALK.
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December 2022 by Chris
Tommy was a great sales rep. I got there on a Sunday afternoon around 3:30 and they closed at 4. This was after going to the Metro by T-Mobile on Park avenue,which was supposed to be open until 5, but they were closed. He was very patient and really helped me setup my new Motorola phone.
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November 2022 by Kamaile Hernandez-Linkee
Tommy was such an amazing worker. He made sure the new phone we got worked well, he's easy to talk to, and he is very knowledgable about the products he's selling. I recommend going while he's there because of his friendlyness and great attitude. I will definitely go back!
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November 2022 by Michael Phipps
Tommy did a wonderful job, swapping sim cards between phones, so ole one could work with vehicle's SYNC system.
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June 2022 by Heidi C.
Malek was the young man who helped us when I needed assistance upgrading my phone. He was very knowledgeable, smart, kind & most importantly... Honest. I had many questions and he answered everything without hesitation.
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July 2021 by Terrie M Stollings
Perfect
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June 2021 by Lee Kauffman
Had a bad experience, BUT through management and a different salesperson everything was squared away and even better. Brianna really took the time to make the experience worth it, thank you
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May 2021 by Elijah Pick
It's never freaking open for me to even pay my bill and there is only one other store near my location and it's another 25 mins away
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March 2021 by William Randall
Waiting two hours and they still ain’t open ! They was supposed to open at 10:00 am it’s 12:00 now .
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March 2021 by Daniel Jones
Quick in and out
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November 2020 by CLICKBAIT BANANA
Better price and quality than verizon ever had
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September 2020 by Tally Friend
Great staff
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August 2020 by Myra I.
This is my 3-4th time here at this location over the past 3yrs. I've come here to this location originally and o sign my family of 4 up for their services. Calvin was great with helping us. I appreciated how fluid he was with everything. He knew exactly what he was doing.. etc. I often bypass other Metro PCS locations to come to this one because the Customer Service by Calvin is "Excellent"!!! Our interactions with him has always been seamless and painless. This last time we arrived at the store @ 7:08pm on a Saturday. The shop door was unlocked and Calvin was putting things away in the back. Although hey actually closed at 7PM, with a smile and. Warm spirit; Calvin welcomes us and took care of our needs. He never made us feel like we were imposing on him while the shop was actually closed. If you value customer service like I do; you will really appreciate Calvin handling all your cellular Service needs. Three places I can count on to be consistent with customer service excellence; AAA, Trader Joe's and Calvin @ this Metro PCS location. One Love ya'll
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August 2020 by Cheryl G.
This Metro PCS location, owned by Calvin, has the absolute best customer service. For the last several years we have gotten great deals on phones, education on how to use the phones (when there's a perceived issue) and the best deals for extra lines. It is not very often we find this level of honest service, where you are not misled into needless spending. I highly recommend using this store to meet all your phone needs, and you will save money while enjoying fantastic customer service. Retired Elk Grove business owners Joe and Cheryl
