JCPenney is one of the largest apparel and home furnishing retailers in the nation, established in 1902. Many customers appreciate that the store is still open, offering a variety of items at affordable prices, particularly in the men’s department where there are often sales and clearance items. The store features a decent selection of national brands like Adidas and Levi's, along with private brands. Customer service receives praise, with staff members being described as friendly, helpful, and personable. Some shoppers have noted challenges with customer service regarding issues like charge cards, but have reported positive experiences when staff members go out of their way to assist. The store is easy to navigate, with accessible parking, making it a convenient shopping destination. Overall, JCPenney continues to provide a good shopping experience, even as it remains one of the last anchor stores in its mall.
