Graham Toyota is a trusted dealership serving Mansfield, Wooster, Mount Vernon, Willard, and Lexington OH. They are known for delivering excellent customer service and a positive dealership experience. Customers appreciate the friendly, professional staff who are efficient and easy to work with. The dealership offers a range of services, including test drives, financing, and vehicle servicing. They are also one of the area's few Toyota Certified Collison Centers, providing quality body shop repairs. Many customers highlight their satisfaction with the service quality, noting that cars are well-maintained and repairs are handled quickly and effectively. The staff is praised for being helpful, understanding, and not pushy, especially when buying a new vehicle. Communication throughout the process is clear, and extra thoughtful touches, like providing charging cables, are appreciated. Customers have been loyal for over 12 years, citing the great service and helpful staff as reasons to return, even if it means traveling a bit further. Some suggest extending service hours on Saturdays to improve convenience. Overall, Graham Toyota is highly recommended for anyone needing a new or used car or vehicle service, consistently delivering quality work and genuine care.
Had my first service on my used RAV4. Thad did a great job and was very helpful. Would recommend him very highly.
August 2025
I had a very pleasant and satisfactory experience at Graham. The salesperson were polite and efficient. The only thing they could have done better was to show me where things were inside the car and how they worked.
