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September 2024 by Linda Shriver
I purchased a 2022 Tucson it had under 30,000 miles on it and a noise was coming from under the hood. I took it in for service, and because “no code” popped on the computer service dept said there was nothing wrong. That it’s a “used” vehicle and it’s going to make noise. Really??!!! Clearly graham’s service do not know what they are doing!
I took it to another dealer, turns out the AC compressor was bad! But according to Graham’s
“nothing is wrong and it’s a used vehicle “ needless to say my car will never go back there nor will I purchase from there again.
Yes the noise under the hood is gone.
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August 2024 by Michael Mosier
I was here today buying a car from Quinn he was very friendly honest and a hard worker! He got me a great car at a great price after looking at 4 of them! I also want to give a shout out to Mr.Hook at graham ford who helped me with my paper work and M.J. Myers who works at the used import lot he helped Quinn get my car lined up Eric in the toyota showroom was great too he answered all my questions about new Toyotas today even though i didn't buy one from him I still recommend him! Everyone at Graham is grear such a seamless transaction!
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August 2024 by Scott M. Sanders
Cannot get a loan less than $450 a month.
Somehow $35 oil changes always end up ~$100.
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August 2024 by John Evans
After the 3rd trip there cause they suck at their job. They didnt put bottom cover back on and said was it there when i dropped off, does that matter it was there to be fixed. But yes it was there cause I zip tied into place before dropping off and guy I was working with said he remembers seeing it. Went back 3rd time and dip $hit said whoever changed oil didnt put on rite and must have fallen off. When they never put on to start with. If going there for insurance to fix car go anywhere else. And shame on you progressive for suggesting it.
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August 2024 by Jen Pasheilich
Thank you to Dave Streeter & all who helped make my transition with the lease on my Hyundai Sonato a wonderful experience. I have been leasing with Dave for over 9 years now & he has always looked out for me like family.
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June 2024 by Brad Waurus
I had my car serviced here, it was there for about 4 entire months. I was getting an engine replacement and during the service I had several different techs work on it because I was told the technicians kept quitting and they had to assign new ones to it.
When I finally got it back it had received major damage in the rear bumper. When I called them about it the man I spoke to on the phone was extremely rude and told me it “wasn’t his problem” and to “prove they did it”. It wasn’t until I went to the police station and filed a report that grahams all the sudden wanted to make up for the damages. They did agree to pay for the damage under the condition that it was repaired in their own body shop, they wouldn’t agree to let me take it elsewhere.
There were also multiple parts they somehow forgot to put back in my car after the service. I had an engine replacement and there were body panels, splash shields and other parts that completely went missing and were not on the car when I picked it up. Again, I called and complained and they acted like such a thing could never happen. They offered to order new parts for it, which they supposedly did but I didn’t hear anything about them for months, and by that time I no longer even owned the car.
This place is a complete joke, I would never buy anything from them or trust their service departments. I have heard similar horror stories from multiple other people
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June 2024 by Tiffany Miller
Fast and friendly service in the Ford parts department. Thank you!
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June 2024 by Sarah Adkins
Brought my Highlander for an oil change and was in and out pretty quickly, it was a bit more pricey than I usually pay but the service was great and the waiting area was clean and comfortable
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May 2024 by Jerrod Stewart
Brian Howell did an excellent job at assisting me today, I was able to get into a new car same day and in a timely fashion.
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May 2024 by Tisha “Tisha-N- Aaron” Dininger
Denny is a great salesman. Ask for him he'll get you in a car.
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April 2024 by Shiki Kiryuu
Although for our particular complicated situation we didn’t find something that worked for our financial situation:
Lena was absolutely amazing and sweet she did everything she could to find us something within our price range and gave us a detail explanation and run down of the ins and out and why of things, she did an absolutely wonderful job of putting our concerns at ease and took all of the info we gave her about our situation into consideration, neg equity, trade ins, monthly max amount, interest rate and extended monthly payments. Also her rock succulent garden with the duck pond in the side was adorable and a great conversation starter. Thanks Lena for all you do!
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April 2024 by Mikalynn Carroll
Bryan was very helpful and such a awesome sales man really recommend him if you need a sales man
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March 2024 by Odyssey Patton
Bryan Howell was my salesman and he was able to send me home with a car that was safe an reliable for me and my family! Had an awesome experience for being a first time car buyer❤️
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March 2024 by Jackson Cockley
Graham's is a great place to get your Ford serviced. These guys are thorough, polite and they know their stuff. They always communicate what's going on with my vehicle in a timely manner. If there’s things that need added or changed, I always get a phone call. The best part of it all is they treat my wife like royalty when she comes in!!! ?
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March 2024 by Robert Wynn
PREDATORY!!! Charged my elderly mother $400 for a replacement battery and oil change!? Pathetic way to do business!
