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November 2023 by Wes Miller
Bakers did a fantastic job replacing two doors on my truck. Better than I expected on a 20-year-old truck. It's like brand new, perfect paint job, perfect fit and alignment of doors. Just wonderful.
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November 2023 by Stephan Mclain
I had my car repaired here and I am completely satisfied with the work they performed on my car they went above and beyond and for that is the reason I gave them five stars they even cleaned my car thanks ya'll I greatly appreciate it
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November 2023 by Dan Ellis
I enjoyed my interactions with the team at Baker's Collision. They worked fast, at a high quality and a reasonable price. Definitely will go with them again for future work.
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October 2023 by Curtis Naugle
I got my truck fixed by bakers a few months back. I was told it should be done the same day. I dropped it off on Thursday and didn't here anything until I called Friday around 3 or 4pm. The person who answered the phone, said it was not done and that they were ordering parts and the parts wouldn't be there until Monday. They were supposed to look at it Thursday and order parts on Thursday not Friday. I had to call several times on Friday because I was told someone would get back with me but they never did.Then on Monday when I was told the vehicle would be done the second time, it was still not done. They had the vehicle for four business days, when I was told it would be one business day.I was never contacted, but instead I had to do all the contacting for any updates to the vehicle. I was also told different things by the person answering the phone and the one assigned to ensure my truck got fixed.When I finally was able to pick up the truck, they told me how much the total was and so I paid the total. I then asked if that was all that needed to be paid or if there were any additional fees due to the fact that they had to order extra parts. I was told by the person running the front counter that everything had been covered and there were no extra payouts that needed to be done.Fast forward 2 months later and I get a call stating that I need to pay $1,200 for added fees and costs. The job they did on my truck was great, but you can't trust the front office. When I pay my bill I want that to be the final bill. I shouldn't get contacted 2 months later stating that I owe more money. They need to figure out how to run their business properly.I sent them an email regarding this message and didn't receive a reply. The person in billing said someone called me and left a message, but I didn't receive a message. I have already settled the bill online, but they probably won't see it for another 2 weeks due to their bad systems.
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September 2023 by C M
Bakers repaired my car in a timely manner and did an excellent job. Bakers Customer Service is excellent, always friendly & helpful. I will go back to Bakers in the future if I need any body work done on my car.Service: Body & Trim
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August 2023 by Peter Chase
I was hit by a driver running a red light, and it resulted in what turned out to be $9,000+ in damage repair. My car was returned to me in better shape than before the wreck.
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August 2023 by Rhonda Johnson
Bakers Collision is THE BEST!!Very professional and thorough! Whole process is easy with an unfortunate event to your vehicle. Our area is lucky to have this service!! Happy Customer!
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August 2023 by Riethie Graham
Baker's is most definitely a community focused one stop shop for all of your auto needs. They do tremendous work and pay close attention to detail. Highly recommend!Services: Body & Trim
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July 2023 by Roxy Gibson
It took 3 months for the repair..however I appreciated the service I did receive when the car was fixed…Services: Painting
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July 2023 by Susan Sickles
I hit a deer with my Charger and messed up the front bumper, Bakers arranged for the tow truck to get it to the shop which I really appreciated. We had to wait on a few parts but I got my baby back this week and couldn't be happier with the job they did!! Friendly service and the body work and paint job look amazing! It was worth the wait, I couldn't be happier! Thank you Bakers Collison!!
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July 2023 by Touby McCammon
Mary Jo and all that work there are very easy to work with and go the extra mile in explaining the work that needs to get done and the extra effort to complete the job perfectly. We had all of our cars in at Baker's and they always do an awesome job. Also, the cookies are great too!!!Touby MccammonServices: General repairs & maintenance
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July 2023 by Tammy Gibson
I had terrible hail damage and now my car looks great after Baker's repaired it. They have excellent personnel. Great cookies too!!Service: General repairs & maintenance
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July 2023 by S Baker
Very nice staff ! The keep a clean facility. My car looked like new !
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June 2023 by Amie Mutti
It's nice to deal with a company that still values integrity. When I called to schedule a repair for my flat tire, Mary Jo asked if I inquired on my auto insurance's road side plan. She let me know they may send someone else but it wouldn't cost me anything.Thank you!!
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June 2023 by Tammy Clark
Great customer service and Professional! They did a great job replacing my bumper, fixing my A/C, and back brakes and rotors!!!! And the cookies are AMAZING!!!!Services: Body & Trim
