Giant Eagle Pharmacy is known for its helpful, friendly, and considerate staff, creating a positive experience for many customers. Reviewers appreciate the efficiency and knowledge of the pharmacy employees, especially when urgent needs arise, such as filling prescriptions quickly. One customer praised the pharmacy for its excellent service in obtaining a COVID treatment when another pharmacy was out of stock. However, there are mixed opinions about a specific female pharmacist, who some find condescending and unhelpful during phone interactions. Despite this, the overall atmosphere remains welcoming. On the retail side, the store is clean and features a good bakery, but customers have noted high prices and long lines at checkout due to limited registers open during busy times. While some prefer to avoid peak hours to prevent long waits, the staff’s efforts to assist customers during busy periods are recognized. Overall, Giant Eagle Pharmacy offers a mix of great service and areas for improvement.
We have always found the entire staff at the Madison giant eagle pharmacy and the entire store to be extremely helpful, friendly and considerate. Thank you all..
September 2022
I really like the fact that they always alert me of refills, because sometimes I forget. Thank you
April 2022
I love the texts to alert my refills. Friendly staff. And knowledge pharmacist.
