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“Twice, we had to take our edger in for repair. They had it fixed and returned, especially the 2nd time, very quickly. They explained the problem and we were happy with their communication.”
“I went I just looking for one item today, but the staff was so helpful and I found what I needed instantly. I’ll be going here anytime I need a home improvement type item in the future, their supply looked extensive.”
“Fantastic staff. Truly some of the best customer service experiences I have had anywhere! Always love coming here. The staff go over the top to be kind and helpful. Can’t say enough.Great job!!”
“Amazing customer service! I started to buy my mower at Lowe’s, but went to Ace instead because the staff seems friendly whenever I’ve shopped there for smaller purchases. Ended up buying my Ego mower there, and found out the battery wasn’t able to handle my yard on a single charge. I emailed the local store and asked if I could exchange/upgrade to the newer model with a bigger battery. Tim, the owner, was super helpful and he and Bill the manager let me swap them out with no hassles and were super friendly along the way. If you’ve ever returned anything to Lowe’s or Home Depot, you’ll know a friendly return experience is something you don’t expect. Plan to shop at Ace more often.”
“I recently visited Harbor Freight for the first time to pick up a heat gun for some waxed leather projects I’m starting. Although I didn’t ask for help, I found myself a bit lost amidst their vast selection. It wasn’t easy to find what I needed right away, but I must admit, the variety of tools and gadgets caught my eye and I ended up browsing through all the cool stuff.The store was neatly organized which made my inadvertent detour quite enjoyable. I’m also interested in leatherworking tools, and while I didn’t find them on this trip, I suspect they might still carry them. I plan to check online and return when I have more time to explore thoroughly.This being only my second time in a Harbor Freight, and my first at this location, it was a little overwhelming but definitely a cool experience. I look forward to coming back to purchase the items I need and maybe discover more tools for my new hobby. The store has a lot to offer, and I’m excited to dive deeper on my next visit.”
“Absolutely love the store, very friendly and knowledgeable staff and giving hands on instruction on how to use different kinds of equipment, I will be shopping here again soon!”
“A great local hardware store that helps you when you walk into the store. The staff is knowledgeable and they have lots of solutions for all your home improvement projects. If you have an old house with lots of challenging situations they can help you…or if you’re just doing your weekend projects, they can help you.”
9:00 AM - 5:00 PM
2142 Gilbert Ave, Cincinnati
Hardware Stores
“It was a pleasure working with IPM. They delivered our project on-time and under budget. The communication and follow up was all top notch and the new offices look great! Highly Recommend!Service: Commercial interior design”
“Prices are higher than home depot and other large chain home improvement warehouses, but the people are super nice, knowledgeable and helpful. I enjoyed the couple times I've been here.”
“Burkhardt pro hardware is my go-to hardware store. Whenever I need anything for my shop or business I go to Burkhardt pro hardware.The business is under new ownership and they've lowered some of their prices which were already low to begin with! I always like to support local businesses as opposed to the big box hardware companies.Their location on Vine Street is very convenient with easy parking in the rear and right in front. They have a very wide selection of new and old hardware items, some that can't be found anywhere else.Do yourself a favor and visit Burkhardt pro hardware. You'll save time and money and you'll be glad that you did!”
“My go to for cheap,reliable tools. Staff is always friendly and helpful and store is well organized and well stocked. I love the Bauer line of tools that all use the same 20v battery packs.”
“I went in to buy a lockbox. I was very surprised to see how large of a selection they had. I was expecting 1-2 items but there were at least 5 in the general size I was looking for.
While looking I was very surprised to see solar panels and other higher end items on the shelves. (Of course in the past I only went looking for cheap tools so maybe that's on me.”
“Ordered the wrong part for a faucet, texted them about and pictures of what I needed, they let me do a refund and they didn’t have the exact part but sent me a link to Kohler who did have it. They’re so helpful, I’ll totally order from them again. I’ll probably text first next time so I get the right thing in the first place :)”
9AM - 2:30PM
12120 Ellington Ct, Cincinnati
Hardware Stores
“After getting the runaround from Honda and a local locksmith to re-program my immobilizer "chip keys" to start my 2007 Honda Fit, I was told to call Silverton Hardware. Todd hooked up his machine to my car, and 5 minutes later, I am in business for a fraction of what I was quoted elsewhere! It is a breath of fresh air when dealing with a place that knows their stuff. 5 Stars!”
“Another great result with service from A&A Mower. Each time I've brought something here for service I have been extremely satisfied with the results. I highly recommend them.”
“Best local hardware store for miles. Need to fix something and don't know exactly what you need? Ask any of these employees, they'll know. This store has saved me more times than I can count.”
“Very helpful, knowledge staff. Every associate that I’ve ever interacted with is friendly, and willing to assist with whatever you may need. I was disappointed in the limited stock, and limited sizes, of decorative blank keys available, but hopefully they’ll restock soon. I will continue to shop at this location.”
“Needed multiple screens done for an section8 inspection I had them use an existing screen to make them but it had a bend in it that made the measure come out wrong. I took them back and Alex helped me get them done asap. They were recommend by a friend and I see why”
“Probably the best lumber company in the city. Plenty of salespeople and warehouse guys to serve you. Quick quotes on materials. Costs more than box store but they understand projects and specialty remodeling situations.”
“One of my favorite places to buy from. The parts guys are the best. Always friendly, extremely knowledgeable, and helpful. Wish every store I went to had the same positive vibe and service. They don’t make a do it yourself person feel like an unwanted outsider.”
“When you need something random they likely have it. May be a little bit more expensive then the big box stores but the convenience and specialty items make it worth it. Random but if you need anything for a smoker or grill they likely have it. I get my charcoal here.”
9AM - 6PM
333 E Kemper Rd, Cincinnati
Hardware Stores
“The newer Rockler store is a really nice modern store. Very helpful staff and they have a great selection. One thing that bugs me is Rockler often offers 20% off one purchased item specials online, but hardly ever in their stores. They use to have that 20% "in store" deal when the store was in it's original location. I miss that.UPDATE 2024 Rockler is back to doing discounts in store including the 20% off from time to time. Thanks!”
“Excellent selection of products with superb customer service. Staff are enthusiasts and knowledgeable about products. I went for knife sharpening Shapton ceramic whetstones and a quality strop. Found everything needed to sharpen my bushcraft knives.”
“Not from this side of town but was pleasantly surprised by the size of the store and the selection. The guy behind the counter was very helpful, definitely will be back if I’ve got a job over here.”
“I was at Tractor Supply earlier today and had the best shopping experience ever....hands down. I bought several items and was in and out in less than 15 minutes. I wanted some grass seed and straw, but wasn't sure exactly what to get.The store associate assisted me in picking out what would work best. He even helped scan my items at the self checkout including putting a 50 pound bag in the back of my car along with all of my other items. Excellent customer service!”
“I needed a couple of things that could be had probably at most of the big box stores. I go to those places when I feel the need to have someone not be helpful, someone who thinks that be cause they know where hammers are or for someone to say, "I don't know ". That's not the feeling at McCabe's. Someone actually pleasantly said Good Morning. I was staring fascinated at stuff I have looked at for years, and I am just not in a hurry. And that seems to be fine with the people in the store. I got my stuff, checked out and and was satisfied. I always enjoy a hardware store. I will be back to buy paint or something. Thank you!”
“Do you know what makes this hardware store nice ? the fact that it’s connected to EADS and there’s a coffee shop also on the other side, so in essence, you get the benefit of outside decking, coffee, and hardware. And I’d love to say I was joking but it’s true. What’s nice about this particular spot is that it’s a cure and simple small town hardware shop that doesn’t feel commercial in a sense and that’s what makes it so lovely.”
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“Clean ✅
Product in stock ✅
Easy to find ✅
Plenty of parking ✅
Customer Service ??*had what I needed and exceeded my expectations of options. Gave good recommendations from Kathleen working the register.
Family Owned ?”