“Bill has always been very helpful, he was very polite and courteous during my mother’s storage unit being up for auction. Instead of just auctioning off her unit, he called and called and tried to do everything to save it for her.She suffered from mental health and he was always very sympathetic. I appreciate COMPASS and will recommend to everyone!”
“Easy access and good price, clean, dry unit, safe.Christopher helped all the way, from showing us the unit to explaining the fees and charges and how to input our code.”
“Matt here was great knowledgeable, friendly, just awesome guy and my mom even loved him and that doesn’t happen much just to say they get all my peoples business From here on out definitely recommend you come in here and get a car for Matt”
“Lindsey is absolutely awesome. She always takes care of me. She’s always making sure the facility is clean and proper working order. I can’t say enough good things about Compass Self Storage and Lindsey‘s ability to manage it.”
“If you have to load here they're awesome. They have overnight parking. You just pull into their lot. They leave the gate open and then in the morning they will load you as soon as they come on shift. It only takes about 45 minutes and they get you in and out right away and they got to scale on site”
“We deliver new trucks here at various times throughout the year and have for many even before this place opened. It's now a full service facility open late and always friendly. We enjoy working with this unit. Never any problems at all.”
“Have rented not only driveable U-Haul trucks, but also towable trailers, our experience with U-Haul has been excellent. They have always been attentive upon inquiring about rental options and then once reserved, the process on pick-up and drop-off have been seamless. Much appreciated as we all know moving whether close or afar is a process and having them on top of their game has been much appreciated.”
“Has the nicest selection of local home furnishings.
The rug selection is awesome
The sheet sets are plenty of variety on hand no waiting on delivery. Love it!”
“the app made it more cumbersome than necessary, but it did help get at least the first half of the truck reservation completed. The staff member at this location was very helpful and got me in and out in just a few minutes. got everything taken care of and returning the truck was just as easy.”
“This has been the best truck rental experience I have ever had for my last move and I have moved a number of times using different companies like uhaul and Ryder and none of them have been as good as this Enterprise. A+”
9AM - 5PM
2320 Gilbert Ave, Cincinnati“Good service, clean facilities, plenty of trucks and moving items to select from, on site storage, easy pick up and return, fair prices, great location near downtown!”
“I felt like the representative Michele went above and beyond. The rental was a great transaction and she was sure to show a great attitude and awesome communication. I will not rent elsewhere. A life-long customer. Thank you.”
9AM - 5PM
8210 Beechmont Ave, Cincinnati“The reservation process was simple; made reservation the night before online. Showed up at location, in a few minutes I was all set. I rented a GMC van for the day to help finish up my local move. Initially, I wasn't looking forward to driving it (I'd rented a medium size truck in 2011) based on past experience. The van was easy to drive, had a lot of power, had A/C, and was very clean. While it took me about 7 hours to complete the job, if I used my SUV, I'd probably still be working!!!!
Not planning to move for a good long time after this, but if the need arises U-Haul will be my first call.
My only suggestion would be to consider having forms available by drop box (or include one with contract). My WiFi didn't work, so I had to go old school(back to pen & paper) to put mileage, time returned, and fuel level on my rental. I'm assuming all was well, since I'd not received any calls today from the U-haul office.
Other than this, it was a very positive experience for me!”
“Had a great experience buying our first peterbuilt with Dan Richardson, he was very professional took care of hotels, and kept his word with any issues that came up. Thank you Dan and TLG Peterbuilt?”
“Joseph helped me, very friendly and had me out the door in about 5 minutes. Used the U-sual rental guys a lot in the past WAY better service and better price. Thank you”
9AM - 5PM
2320 Gilbert Ave, Cincinnati“I strongly recommend the Uhaul Walnut Hills location. The store manager Lisa keeps the facility spotless and trains her staffs to be friendly and professional, Harry, the hitch installer is an expert at his job, and all of Lisa's staff is professional and friendly. I would give this location a 6 stars if I can.”
10AM - 3PM
9343 Princeton Glendale Rd, Hamilton“A very good experience. I highly recommend using this particular store if you need Uhaul. Staff is nice, and took care of me in a competent, professional manner, with a very good attitude.”
“The service here was outstanding. My family and I were taking a long trip from OH to NC and I needed help getting my car onto the tow dolly. The rep at A Plus Auto Sales physically got on the ground to help me attach the chains to my car. I would highly recommend using this location!”
“Very nice staff at the Sharonville Garage location. They offered a larger truck for a one-way rental cheaper than Budget or U-haul. They also offer a military discount.”
“Great service. Very friendly and professional. Took care of our last minute needs. Ronny Engelman and Taylor Ruscin are very good at what they do. Highly recommend.”
“Very convenient location, great online reservation and pickup system. I was accidentally late returning my rental, but they were very understanding and patient with me, and didn't charge me any late fees. Very kind, courteous staff.”
8AM - 7:30PM
3400 Highland Ave, Cincinnati
“Keith made the registration experience so simple and easy for me! He provided me with all the details and answered all of my questions! So far i am very impressed with them, and with Keith!! Great place!”