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“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“Devon the Assistant Manager, and Tyler are OUTSTANDING. I came in for a storage issue that has been bothering me (for month's) and both of these guys solved it for me in an hour and were more than happy to help. I cannot express in word's how much these 2 helped me with my phone, and did so professionally, respectfully, and with positive attitudes. To the district manager, both of these guy's deserve recognition AND promotion's. I Will DEFINITELY be coming back because of them and their positivity. ???”
“The staff went overly above and beyond. They were all so patient and attentive. Made the necessary recommendation and made it happen, which allowed for me to get a new phone. I entered the store upset, exited with a huge smile on my face. So shout out to store# 2VSL, if it wasn't for them I'd be back in the same predicament at some point with the same headache of a phone that I initially had. Signed the lady with the zfold flip with the black screen lol. Aye T-Mobile that phone need not be sold anymore, that's the second one that I went thru in 1 year due to the screen going black, so I'd recommend taking that one off the list of phones yall sell!!! But other than that, thank all that assisted me during my visit at store# 2VSL.”
“Chris helped me and my family out get switched over from att and was super helpful and professional during the process. Highly recommend the Streetsboro T Mobile if you’re trying to switch your service provider”
“I'm very happy with T-Mobile. Especially with the store manager, Derek. He is very friendly, professional, and knows what he's doing. He gives very good advice and is a great asset for the company. I had a problem with my account for the longest time and he was patient enough to be able to help me. T-Mobile is a very good company and I will highly recommend.”
“The gentleman at the desk knew exactly how to solve the problem I was having requesting a new number for my new phone. My new phone number was still ringing under the old number. He was very knowledgeable and took the time to explain the process and gave me a new number that matched with the new phone. He deserves a raise T- mobile?”
“I have worked with various providers over the last couple of years, Easton is by far the best, I recommend them to all of our clients. They have some of the best staff you will ever have the pleasure to work with, they are friendly, professional and quick. Issues/requests that would take other companies weeks to resolve are typically handled in a matter of hours with Easton. I cannot speak highly enough of Easton.”
8:30AM - 5:30PM
7257 Formby Dr, Solon
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“NIC (Daryl Bunch) is wonderful to work with. Daryl is always quick to help out with updating system information and answering any questions. I highly recommend NIC.”
“I had to come to spectrum three times in one day. It was outstanding customer service I mean outstanding. Jay and Tyvin. (I hope I'm saying their names righ). But you should be very proud to have both of them working for spectrum they made me feel very special. I am older and my husband I do not understand this new technology. When young men like the two of them make you feel very special. So thanks again for all the time you spent helping me get my phone back. Thanks again and I'm happy you work for Spectrum. Thanks again.!!!!”
“Had a great experience today at the store, with Darrius he was very helpful. In my time of need for a quick solution, he was personable, and easy to work with. If you need anything at the store come look for Darrius.”
“Joe P... And Ms Watts went above and beyond to help me with an extremely difficult situation with my phone service.. The team worked diligently worked to fix a problem created by another store I will FOREVER come to this location for my t Mobile needs”
“Took my phone to the beach and got wet sand stuck in the port of my iPhone. After some failed attempts at home to remove the obstruction, I took it to this Verizon location to see if they could help me out. Many thanks to Greg for getting it done!”
“Solid experience upgrading my phone here. Besides waiting a bit because I didn't set an appointment ahead of time, the staff was very informative and helpful.”
“There's no way that this store & the Mayfield Heights store are the same company. Tierra was wonderful. She listened without cutting me off. She couldn't solve my problem but got her manager in no time flat who also couldn't help. However she was able to get someone from corporate on the phone with me in minutes. Unfortunately, that guy kept talking over me also but finally put his supervisor, Curtis, on the phone who stopped talking & listened & said oh you're right there shouldn't be a downpayment on anything that's free. Thank you Tiera & Curtis for solving my problem. I hope you both get raises, promotions or at least acknowledged for retaining a 13 year customer. Guess I spoke too soon. Curtis was supposed to call at 4:30 to complete the correction, it's 5:06 & no Curtis. We'll see what next months phone bill looks like.”
“Went here for an interview. Was given specific instructions where to go, park, and enter the building. Ended up landing the job. So I feel inclined to give five stars. :D”
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“Great customer service and excellent experience from Monica! Went in for T-Mobile Tuesday free offer and walked out with the car charging solution for my new IPhone 15 ProMax. She was kind, knowledgeable and took the time to audit my account to ensure I was receiving the best possible service from wireless to Hone Internet. Atmosphere in store was Amazing. Customers were being put first and walking out with a solution to their needs! Great place to visit for EVERYTHING T-Mobile! Thanks again Monica!”