Furniture Stores in Macedonia, OH

“A great experience from start to finish. Adam was so helpful, knowledgeable and professional. It’s clear he has a passion for customer service. He answered all my questions, made recommendations and found me exactly what I needed with no sales pressure. If you’re in the market for a new mattress, go see Adam. He will take care of you!”

“After struggling with back and body aches, I began searching for a new mattress. Sleep Outfitters caught my eye because of their stellar reviews, and I went in hoping to work with a salesperson named Chris. Instead, I had the pleasure of meeting Paul, and he immediately made me feel at ease. It wasn't the typical awkward sales experience; it felt like I was shopping with a friend.

I explained my back pain, and Paul listened carefully, showing me several mattresses that fit my needs. His recommendations were spot on—I almost fell asleep on the one I chose! The entire experience was one of the best I've had in a long time. Paul’s passion for his job and genuine customer service were incredible.

I've already told my friends and I'm sharing it here: if you're looking for a new bed, go to Sleep Outfitters and ask for Paul. You'll find the perfect mattress for you and have a great time doing it. Thank you, Paul—you're awesome!”

“We were welcomed at the door. We were shown and told where the couches were. We were asked a couple of times if we needed any help. But left to browse. We were finally ready the salesman was very friendly very helpful answered all our questions. Even showed us another option. We know the pricing was very good. So we went ahead and ordered. Helpful about letting us know approximate delivery to the warehouse and approximate delivery to our home. He did offer us an extended warranty. We had ordered all of our cabinets from North East Factory Direct ed with the gentleman who helped us then with the design and are very happy with the quality of the cabinets we got. The price was very good also.”

“I took my 80 yr old MIL here to get a adjusted bed and mattress! Patrick was our salesperson and he was outstanding! He wasn’t pushy at all. He explained everything to her and showed her how to use the remote ! He made the process very easy! He was very patient and kind !!”

“The Great Escape has expensive products, but they are worth it. It is nice to have the items on display so you can see the quality and try out the furniture. We have purchased all of our deck furniture and umbrellas from the Macedonia store and they look just as beautiful today as they did when we purchased them over a decade ago. To make our lives even easier, the store has our entire purchase history and they were able to sell us additional items of the exact same quality because they knew what we had purchased back in 2013. I can't say enough about the wonderful customer service we receive here.”