Second Sole is a highly regarded local running store known for its exceptional customer service and knowledgeable staff. Many customers have praised the team for their ability to listen to individual needs and provide tailored recommendations for supportive shoes. The staff takes the time to ensure that every customer finds the right fit, allowing them to try on multiple pairs without feeling rushed. Special mentions include an employee named Peter, whose expertise has made a significant impact on several customers. He is recognized for his patience, technical knowledge, and ability to guide individuals in selecting the best shoes for their specific requirements, from injury recovery to marathon training. The store is well-stocked with the latest running shoes and a variety of accessories, making it a go-to destination for both amateur and seasoned runners. Customers have reported positive experiences, particularly when dealing with foot issues or preparing for events. The friendly atmosphere and willingness to engage in discussions about running challenges further enhance the shopping experience. Overall, Second Sole has built a loyal customer base, with many individuals expressing their intention to return for future needs and recommending the store to others.
I had a great experience here looking for a pair of supportive shoes to meet my specific needs! They listened to my needs and took the time to help me find the right pair. Will be coming back for any future needs!
August 2023
Nice place and very professional. Got in and out and found the BEST shoes at the right size that I couldn't find at three other stores! They also do runs from the shope on Wednesdays.. call for jogging/run times!
March 2023
Absolutely loves second sole the best service in Cleveland for sure. I always buy my running shoes here here
