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January 2024 by Pitbull Romans 5:8
I had never been here before. I was disappointed with the quality. I won't go back.
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November 2023 by Von Redmon
Today was my first time visiting The Loft in Legacy Village-Beachwood. Super impressed by the customer service received on 10/21/23, I purchased several items & returned a necklace without any issues.Thanks Lilly!& suggesting signing up for StyleRewardsadding The Loft to my fave shops!
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October 2023 by Von & Jay
Today was my first time visiting The Loft in Legacy Village-Beachwood. Super impressed by the customer service received on 10/21/23, I purchased several items & returned a necklace without any issues.Thanks Lilly!& suggesting signing up for StyleRewardsadding The Loft to my fave shops!
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June 2023 by Pam
Loft is all time my favorite store it's the only store I shop for clothes however I was really disappointed when they stop making boyfriend jeans/shorts. I love this place. I usually go to outlets. I'm hoping you could make clothes for women above 50 as well.
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February 2023 by Maddie Meszaros
I won a free shopping event from the store’s raffle and my group and I had the BEST time. The staff was incredibly friendly and helpful, we had a snack/drink cart follow us around the store, and the deals were to die for. Emily, the store manager, is one of the kindest and most attentive managers I’ve ever spoken with. My entire group is dedicated to shopping at The Loft now. 10/10 would recommend!
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October 2022 by Abigail Jardine
Attended an event there about how fashion can help bring out the confidence that is already inside each of us. This is the 1st time I have ever even heard of an event like this & how amazing that the Loft wants to help women shine their lights! The Loft cares about the whole women not just selling clothes. That’s my kind of store.
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August 2021 by taylor trent
Cute little store with amazing staff!
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February 2020 by Peggy Brown
Really great bargains at this store! Great selection of petite clothing. I shop here often.
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January 2020 by Kathryn Wengerd
Emily the manager is amazing! Always cheerful and helpful! Great clothes and prices!
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December 2019 by Bradley Wengerd
Today I visited LOFT and was super impressed by the friendly service with a smile and Hollie Strano was there to show her support for her favorite store...if you go ask for Emily, you wont regret it!
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July 2019 by bine lampic
Great choices
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April 2019 by Pat Jewell
Friendly, helpful. They helped me look for exactly what I needed - and found it. They are starting special events for teachers like me. It's nice to feel appreciated.
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January 2019 by Alen Milković
Modern and trendy
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December 2018 by T S.
I had an online return to make because I was sent the wrong size. The invoice clearly states that returns can be made in-store. I was told by an associate that I could not make the return in-store because "it would mess with their inventory". I then called the Loft customer service number to clarify the return process, and was told that the store associate gave me the wrong information, that I *could* make the return in-store. I then called to speak to a store manager, who proceeded to tell me "it is complicated" and basically repeated the same line - that I can't make online returns in store. Luckily, I live nowhere near this store so I won't have to deal with this again. Hopefully the corporate office straightens out the misinformation provided by this store to their customers.
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June 2018 by Jennifer Ellis
I have always had a great experience at this store. Everyone is very helpful and nice!
