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February 2024 by Felicia Creech
Horrible. I don’t honestly know how they’re still operating here. They sent my package to Jackson instead of delivering it. Now it’s lost somewhere in Kansas because someone didn’t want to do their job. None of our packages ever come on time, if they come at all. We can go days without a single thing then have a week’s worth stuffed in our mailbox. I’d give 0 stars if possible.
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December 2023 by April
Complete joke of post office and so called post master Logan is nothing but liar!!! Your packages are always being delivered to wrong addresses along with mail!!! Complaint has been filed something has got be done the employer Nikki is another who shouldn't be allowed they leave phone off hook so it rings busy and are very unprofessional!!! Its a complete circus there!!!
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December 2023 by Tony McComis
The mail guy who delivered the mail on spunk run rd is lazy have packages says was delivered and wasn't been home all day and says it was delivered at a time and go out to mail box to get package and wasn't there.
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October 2023 by Rebecca
Weekend packages never get delivered. Paper mail that goes in box does but weekend worker doesn't want to get out of car to bring packages to house. Have complained about it multiple times and told they can't do anything but talk to the weekend carrier about it. So pretty much they aren't doing anything.
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August 2023 by Allen Creech
Get a carrier pigeon you'll get your stuff a lot quicker! Was told my package would be delivered today and look nothing showed up!
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August 2023 by Luke Howard
Quite literally the worst post office that I've ever had dealings with. Packages are always out for delivery at least 2 days before you get them. Constantly being postponed, when I see that my package is coming through Lucasville I quietly shed a tear.
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August 2023 by fortnitecat 224
Lived here for over 4 years now and I haven't ever had a package on my doorstep because their to lazy to get up and walk up my porch...and if it doesn't fit in the mail box they send it back to the post office?!
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December 2022 by Jennifer Baker
If I could give zero starts I would. I have lived at my address for a little over a year and have had numerous issues getting my packages. I have to call everytime a package is out for delivery bc it will be transferred to another carrier and then 75% of the time we never receive it. NOW I call today bc we were supposed to get packages on Thursday and they said we requested they be held for pick up when I called to ask why they say we will not get our packages delivered bc we have threatened the worker and brought a gun to the mail box which is a lie. Everytime I talk to the carrier or even Zack on the phone I am very nice well I guess this is how that courtesy is thought of. Now we are being investigated and he cant tell me who made the complaint or when.
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December 2022 by Josh Swiger
Supposed to have a packages delivered almost a week ago Never got delivered and when asked about it they said they will not deliver packages to my house because someone put a gun in the mail Carrier's face unfortunately this is a serious accusations but cops were never called I was never informed of this until I called them
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September 2022 by Justin Gibbs
Our packages never get delivered to our house if they don't fit in the mailbox. The mail carrier will say that I wanted it to be held for pickup even though I never did. It's been an issue for the last 3 years. We've made several complaints and nothing has been done about it.
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November 2021 by LaTissha Price
Our mail is constantly being delivered to other addresses and my medicine was delivered to a different address and my package was opened and stuff was stolen out of it. Then another package was delivered to a whole different street and never have gotten that package back. It is a constant thing and we have a P.O Box but some things have to be delivered to a physical address and they never an even before the P.O Box wasn't delivering our mail to our Box
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August 2021 by Megan Preast
Absolutely horrible postal office in Lucasville Ohio. I wished I lived in any other area due to the fact this post office doesn't operate correctly. I was watching my informed delivery this morning to realize my IRS tax check was "scanned into my mailbox" but I did NOT receive the tax check. It's impossible to get through to the office to even resolve this or me find out why it's not in my mailbox (although it's showing me it was put in my mailbox) so if it's stolen, lost, ect there's a few grand down the drain my family was desperate to have in order to better our household. So this post office is horrible & I hope whom is in charge of daily operations starts doing a better job. Or atleast answering phones so we can figure this out. Citizens like us pay into these gov't services with our hard earned taxes so we should have the right to properly be served or there should be consequences on the part of the failure of service (especially involving a Treasury's check is a horrific lapse in proper mail carrying or something I'd love for them to atleast explain this to me please)..* UTD called & post office answered, the lady was super polite & took my info down, so that said I'm still not thrilled w/ mail delivery personnel in Lucasville area but atleast inside said post office those women are doing their best to correct the mistake made. Only for her help did I raise the rating slightly!
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May 2021 by Debbie Hopkins
I had a package that went to my father's home on Big Run, I had to return to Florida so he took it over to the post office to send to me in Florida , she had him to place the stickers with addresses on the package for return ( his address) and one for me here in Florida. He sent it 3 day shipping (Priority) mail...and for a signature when it got here...SOMEHOW she ended up sending it back to the company in London Ky where I purchased the items...??? They need better training there !!! It cost dad 14.00 to send it back to the company it was initially sent from !!!
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January 2021 by Ac
Mailed a package arrived 13 days later then the carrier decides to use excuse as dogs to not deliver but carrier was outside of vehicle and nephew went to go out and carrier left....I called the office 10 times and no answer. This office is always so rude and not helpful at all.
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January 2021 by Ac crow (Andreaangy)
Mailed a package arrived 13 days later then the carrier decides to use excuse as dogs to not deliver but carrier was outside of vehicle and nephew went to go out and carrier left....I called the office 10 times and no answer. This office is always so rude and not helpful at all.