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10AM - 7PM
9555 Fields Ertel Rd, Loveland
Mobile Phones
“This was the best experience I have ever had at a Verizon store. Jared the mgr.was very helpful. We got new phones and the whole process was so easy. Thank you Jared for making this a great experience!”
9AM - 8PM
1067 OH-28, Milford
Mobile Phones
“Andrew is the best rep I've worked with. He is very friendly and passionate about what he does. He helped us improve our plans saving us money and get new updated phones. He also helped get my military discount added to my account. Highly recommend to anyone.”
“He was pleasant and very helpful, he stayed back from taking his lunch break when we walked up, also this older man needed so he went to get a wheelchair. So not only did he help us and took his time to help this other man. Great customer service.”
“Ryan very helpful, friendly sweet amazing nice guy. I’ve been frustrating about my phone ESM for the past two days and he solved it in five minutes. You should guys come over here.”
“I had some multiple issues with my phone and came to the Milford Riverside store twice with it. The second visit I was helped by Ashley who spoke to two separate dept's to see if the problem was covered by warranty or insurance. In house, she conferred with a supervisor and the problem seemed chronic. She's had the phone replaced for me
I appreciate this store and everyone who's helped me over my years with Verizon.
Carol Stone”
“Great service. Was able to order the battery in one day when two other stores said they couldn't get it. Replaced in less than an hour and for less than the other two stores.”
“Charles at the Kenwood,Ohio store was very helpful, attentive, and knowledgeable. He provided great customer service and went beyond my expectations for the service he provided me while trying to find a new phone. We need more sales personnel like Charles!”
“My sales rep,was very helpful and informed. Convinced me to buy a high, quality phone which is a much better fit, for me and my business. And made me feel welcome to the Verizon family.”
“Manager Damien and Trey were super fun to work with. They really took the time to explain the upcoming charges on my bill so there wouldn't be anything pop up that I wasn't aware about. Would totally do business with them again.”
“Alex was helpful, knowledgeable, understanding and patient in assisting me with upgrading my dinosaur Motorola Droid to the Google 8A. Everything important to me was successfully transferred from my old phone to the new phone. I am finding the Google 8A user friendly, meets all of my needs and it was the best deal going for me. I am completely satisfied. Thank you Alex!”
“Very efficient and friendly. My phone was fixed in less than 10 minutes!!!!! Even called and got an appt the same day!!! I’m beyond grateful and 100% satisfied with the service I received.”
10AM - 8PM
808 Main St, Milford
Mobile Phones
“I went in thinking he will tell me I need a new phone. Within half an hour Mike had me up and running! He is awesome, I doubt there's a problem he couldn't solve!”
“New update on this place. Mod prices still alittle high but the people who work here are awesome and will help you 100% of the time. Vape juice prices very reasonable and they told me last time they would order some of my coils and when i showed up today they had them. Top notch customer service. I love the dragon brew carmel cappuccino flavor.”
“Brittney was a star! She was professional and efficient as I updated to an iPhone 14. Not only did she demonstrate excellent job knowledge but was training staff alongside her at the same time. I’d have her train me any day!”
“I met Tyler at SYM and he directed me to the best MacBook for my needs. He went out of his way to answer questions and make sure the product I selected would work the way I needed it too. I ordered online and received a call within the hour to tell me my product shipped. I would highly recommend SYM (Other World Computing)”
“Ur representative Eman is very good at this job. Very helpful and I personally believe u should give this lady a raise. I would hate 2 come in with my problems and she not be here. Thank u DAVE BARBER ?”
10AM - 8PM
1064 OH-28 C, Milford
Mobile Phones
“I visited this store because I needed to pay off our phones so we could unlock them. Ian was the representative who helped me. Though it was his first week, he was very knowledgeable about how to help me! We were a great team trying to troubleshoot how to submit an unlock request. Though we were not able to get the unlock request submitted (due to technical issues with AT&T’s website) I was thoroughly pleased with my experience. Ian was awesome! I’m so glad he was there to help me!”
“Amir was very helpful and nice and went out of his way to get me the phones I was seeking. He helped me set up my phone and was very patient. I would highly recommend him as he has excellent customer representative skills. Thank you, Amir.”
“I had an incredible experience at this store the guys here are truly awesome.They went above and beyond to help me with my phone and service needs, what impressed me the most is that they speak many languages, making communication easy and comfortable for everyone.Their professionalism and friendliness makes the store stand out. highly recommend Visiting this location for any of your mobile needs! thanks, guys!”
10AM - 7PM
4073 E Galbraith Rd, Cincinnati
Mobile Phones
“I’ve been a cricket member since 2004 Today I received THEE BEST Customer service EVER By Mr Neyef! He listened well and and worked quickly and suggested better options than I could ever imagine! Go see him!!”
“I've used Cricket for 9 years now. Staff is wonderful and very helpful. Store is clean. I never have to wait long. And if there is ever an issue they take care of it right away. My only complaint is the price of cell phone cases and accessories, too much.”
“The Mason T-mobile store is the best!We are older and are technologically challenged! LolThe staff at this store are very kind, patient, and knowledgeable!!! We were assisted by several people (Ryan, Chris and Ethan, the store manager).All of them were attentive and helpful!This store is so superior to Spectrum!!!Make the switch….you’ll be glad that you did! The store is run very well, and well staffed. We were always greeted cheerfully, and never had to wait for service. Other cell phone stores should take notice! This is the way to run a business!!!”
“Visited the Tmobile store for help with my cell phone. Kim helped me so much she knew what she was doing and she did an excellent job. She is TRULY AN ASSET TO YOUR COMPANY”
“This place so great. I love there employees they ways help me whenever I need there help. I be their customer for the past five years the customer service so good and respectful.”
“The best place to shop!! They just make me feel like home, always have what your looking for, and has the best staff ever! The place is so organized and very colored. For every holiday they always have it decked out and the best stuff!!”
“Is there really anything to complain about at Target? Their bathrooms are always clean (as well as the whole store in general), their staff knowledgeable, and in my many experiences returning things I buy online I've never had an issue nor have never had to wait more than 5min in line. Target forever!”
“We went in to this T-Mobile and ended up upgrading and trading in our iPhone. This was all a new process and the manager Michelle made it a seamless experience. She was very knowledgeable and patient and went through all our options with us and even contacted T-Mobile on our behalf to ensure that our eligible promotions would be added to our lines. We walked out with a new phone, 2 new watches and earbuds for a great price and with an excellent customer experience! Thank you Michelle!”
“I have yet to visit s T-Mobile store and not had my issue resolved. This store is nearest to my home and so is my store of choice. The service has been great as they have dealt with everything from adding or dropping lines to damaged cell phones
They always have a solution and usually find a way to save money”
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“Excellent experience. I came in about a half hour before the store closed. Ximena got me through setting up a new phone and service and managed to help other customers through. Best experience I've had in a wireless store. That representative deserves a raise. Good job.”