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December 2024 by Jeanine F.
I live close to this location. I go frequently but normally just order unsweetened tea. Seven times in a row I have received sweet tea. My last visit there I asked the girl if my tea was unsweetened. She asked me what I ordered and I repeated my order. She then tells me "well that's what you got". I pulled away and tasted it. Of course it was wrong. I went in to the store and asked for the manager. When he finally came out I told him how unhappy I was. He asked me if I came in to complain only about a tea. I told him seven times in a row it was wrong so yeah. If he could have told me to get lost I think he would have. He made no effort to speak to the server and didn't even bother to ask who it was. I will never return to this location again.
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November 2024 by Bill Henrichs
I mean it’s McDonald’s… there isn’t much to share food related. That being said, we can all agree service varies widely per location and this location has consistently given amazing service. They are pretty fast but always friendly and incredibly attentive. We always have special ordered items and I have yet to have them miss on accuracy. This is one of the better McDonald’s I’ve been to in a while.
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November 2024 by Denny Lynch
I've been to a lot of McDonald's in my time, some good, some bad. This one is without a doubt, the worst I've ever been to. The fish sandwich I'd be willing to bet was made last week. DON'T GO HERE!!! You'd be better off throwing your money out the window. If you choose to, don't say you weren't warned.
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November 2024 by Tommy Patton
Burger I ordered was old and not even wrapped, plus the sauces I ordered weren't even in the bag. Not a big deal about that, but there was no one else in line and the workers were just walking around talking and laughing with each other. Come on, guys, be better than that.
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November 2024 by Terri
Very friendly and timely service
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October 2024 by Koa Quevido
Management refused a DoorDash order because he didn’t like that I called him out for the poor customer service. I went to check an order for DoorDash and he snatched it out of my hands with aggression. I told him that he didn’t need to snatch it and then he told me “well you were touching this man’s order” This was not, in anyway kind way, great service.
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October 2024 by boston rogers
employees were so so nice and friendly!! thank you :)
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October 2024 by Ashley Wright
The food was bad, gave us stale food and onions on a ketchup only burger. They did not give me my croc toy instead they gave us a weird minions toy and it doesnt even do anything fun, it just decapitates itself. 1 star, would not recommend
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October 2024 by Boedi Didiet
Food was OK, but the service was terrible. No one seemed wanting to work. Restroom was dirty. Water wasn't running. Sink was dirty. The dining smelled bad odor.
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October 2024 by Kaylee Meredith
Honestly just go a couple minutes more down into Loveland by hurts donuts, that McDonald’s is a lot better with everything, food service, time. This one can’t even make a damn McFlurry because they’re so lazy. I went and just got a McFlurry, she put ice cream in the cup and threw a spoon full of Oreo in it and didn’t blend it or anything like they're supposed too and didn’t even put the lid on it all the way before handing it to me. Their food is always soggy, wrong and cold. They’re rude as well. Don’t even waste your time with this location.
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October 2024 by Alzira Leques-Beard
The food is always soggy and incorrect but some of the food is delicious but still a little bit soggy. The fries are droopy. The burger’s bun is flat and looks old and stale. Their service is fast though and their ice cream thing is always working. It’s a good place because it’s near a school and would be nice to pick some up for your kid after school.
Vegetarian options: I haven’t looked if they have vegetarian menu but it doesn’t seem like the place that has things for vegetarians.
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October 2024 by Sierra Hall
I get an iced caramel latte with extra caramel and they are always on point with the extra caramel!
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October 2024 by Aiden P.
Went there at 11:20 waited in the drive-through for five minutes. Got no answer. Terrible service terrible Crew.
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September 2024 by Derek Hacker
Absolutely disgusting. Got 4 cheeseburgers and a large fry. The lady who was working refused to give her name or any kind of way to identify her. One of the cheeseburgers had catsup all over the outside of the bun. And at least 2 of the 4 cheeseburgers had so much salt on them it seemed to be done intentionally. We took the disgusting food back and was told since we ordered it through the online app would have to call corporate to get a refund
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September 2024 by Tonya Wolf
Staff rude and unfriendly almost everytime,food is usually cold order is wrong alot. Manager refused to give her name when stated that she don't give out her name speaks volumes. This place needs a whole new crew that cares.
